IPEX is one of the leading providers of advanced plastic piping systems in North America. Our mission isto shape a better tomorrow by connecting people with water and energy.
We currently have anexciting opportunityas a Functional Lead Order to Cash (O2C) This role is based in our Oakville ON office and reports to Senior Vice-President Sales.
Do not miss the opportunity to join a diverse group of people-centric professionals thought leaders and rapid thinkers entrepreneurs in spirit and status quo-fighters!

Job Summary

The Functional Lead OTC (Order to Cash) is a key role within the SAP Connect implementation project. This individual is responsible for driving the successful deployment of the OTC workstream across all phases of the project lifecycle. Acting as a strategic liaison between business stakeholders and the Connect Project team the Functional Lead ensures alignment of business requirements with SAP capabilities oversees configuration and testing and supports data migration training and change management activities. The goal is to enable a smooth and effective go-live that supports business continuity and transformation.

Key Responsibilities

• Lead the OTC functional workstream guiding business stakeholders through all project phases including design build test and deployment.

• Collaborate with business stakeholders to validate and refine business requirements within the SAP design framework; maintain up-to-date documentation.

• Partner with other functional leads (Manufacturing Finance Logistics etc.) to ensure seamless integration across SAP modules.

• Document review and approve functional specifications in alignment with business needs and SAP capabilities.

• Advocate for and promote changes to business processes and ways of working in collaboration with Business Process Owners (BPOs).

• Lead and support testing activities including Functional Unit Testing (FUT) System Integration Testing (SIT) and User Acceptance Testing (UAT).

• Facilitate data cleansing and migration efforts across core operational and transactional data sets.

• Guide and support Subject Matter Experts (SMEs) Superusers and Business Analysts throughout project activities.

• Collaborate with the Change and Training Team to support organizational readiness and capability building.

• Provide regular updates to stakeholders at all levels from front-line employees to senior executives ensuring transparency and alignment.

Requirements

• Bachelors degree in Business Administration Information Systems or a related field.

• Minimum 5 years experience in a similar or related role

• Strong understanding of IPEX end-to-end order management processes.

• Familiarity with Electronic Data Interchange (EDI) standards and practices.

• Exposure to Supply Chain and Logistics operations.

• Experience working with SAP and process-based ways of working.

• Proven track record in managing project timelines and deliverables.

• Experience with BI reporting and analytics tools is an asset.

• Project Management certification (e.g. PMP) and/or Prosci Change Management Certification or equivalent preferred.

• Strong business advocacy and stakeholder management skills.

• Collaborative mindset with the ability to work across diverse teams.

• Excellent verbal and written communication skills.

• High adaptability and resilience in dynamic environments.

• Analytical thinking with strong problem-solving and root cause analysis capabilities.

• Decisive and forward-thinking in recommending future ways of working.

• Ability to manage and deliver under tight timelines.

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and upon request will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicants accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation please contact HR at

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