Business Development Rep

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Were UserTestingthe leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast actionable feedback.

We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development processfrom ideation to launch. With the worlds strongest participant network AI-powered analysis expert services and seamless integrations we help companies eliminate guesswork align stakeholders and bring customer needs into sharp focus.

Trusted by more than 3000 organizations worldwideincluding 75 of the Fortune 100UserTesting delivers measurable business outcomes reduces risk and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.

Lets build experiences people lovetogether.

The Opportunity

This is a great opportunity to join a high-impact team that plays a critical role in the success of our sales organization. As a Sales Development Representative (SDR) youll often be the first point of contact for prospective customers. Youll play a key role in generating pipeline building trusted relationships and helping bring new customers into the UserTesting community.

Youll work closely with an Account Executive to execute an account-based Go-to-Market strategy and engage qualified prospects with thoughtful human conversations. This role offers great benefits exposure to cutting-edge sales tools and strong potential for career growth within our global sales organization.

Responsibilities

Partner with your Account Executive to execute an account-based Go-to-Market strategy.
Become a trusted point of contact for prospective customers by delivering value early and often.
Conduct proactive outreach via phone email and social channels to engage new prospects and qualify opportunities.
Understand prospect needs overcome objections and nurture leads through the early stages of the sales funnel.
Drive attendance and engagement for marketing campaigns trade shows and virtual events.
Maintain accurate records in Salesforce and manage tasks efficiently using tools like Outreach and ZoomInfo.
Meet and exceed weekly and monthly KPIs aligned to pipeline generation and activity volume.
Travel occasionally to support field marketing and sales events.
Operate with a high degree of professionalism collaboration and urgency in a fast-paced goal-driven environment.

Requirements

At least 1 year of professional experience ideally in a sales or customer-facing role.
Strong communication skills and excellent phone etiquetteyoure confident speaking with C-level executives and asking thoughtful strategic questions.
A natural relationship builder with strong interpersonal skills and a proactive mindset.
Demonstrated passion for success self-motivation and a track record of taking initiative.
Organized and disciplined with strong time management and prioritization skills.
Flexible and adaptable in a fast-changing entrepreneurial environment.
Technical aptitude and experience using tools like Salesforce Outreach ZoomInfo and Google Workspace is a plus.

Why Youll Love This Role

Be part of a collaborative fast-moving sales team that values learning and growth.
Make an impact by helping organizations discover how UserTesting can solve real business challenges.
Gain hands-on experience with industry-leading sales tools and methodologies.
Grow your sales career within a supportive performance-driven environment.

Our Commitment to Inclusion

Not sure if you meet every requirement Thats okaywe still encourage you to apply. Studies show that some groups are less likely to apply unless they meet every qualification. At UserTesting were committed to building a team with diverse perspectives and experiences because we believe thats how we create the best outcomes for our customers and our people.

Application Process

Meet with a recruiter
Interview with the hiring manager
Participate in a panel interview
Offer stage

Accessibility and Accommodations

Were committed to providing inclusive and accessible experiences throughout our hiring process. If you need accommodations or support please reach out to were happy to help.

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women minorities individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds experiences abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance as applicable.

Were UserTestingthe leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast actionable feedback.We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development processfrom i...