Customer Care Specialist

Entry-Level Customer Care Specialist (In-Person)

Position Overview:
We are looking for a friendly and motivated Entry-Level Customer Service Representative to join our team. This is an on-site role where you will interact directly with clients answer questions and support daily customer needs. No prior experience is requiredjust a positive attitude strong communication skills and a willingness to learn.

Duties:

Welcome clients and provide assistance in person.

Answer questions and offer clear accurate information about services processes or policies.

Handle inquiries and resolve concerns in a professional and timely manner.

Document interactions updates and customer details accurately.

Escalate more complex issues to the appropriate team or department.

Follow company guidelines for communication safety and service standards.

Collaborate with team members to ensure a smooth customer experience.

Participate in training to develop knowledge of company services and procedures.

Qualifications:

High school diploma or equivalent.

No previous experience required training is provided.

Strong verbal and written communication skills.

Friendly approachable and comfortable assisting people face-to-face.

Ability to multitask and stay organized in a fast-paced environment.

Reliable punctual and eager to learn.

Ability to work both independently and as part of a team.

Flexible availability depending on company needs.

What We Offer:

Comprehensive training and ongoing support.

Opportunities for growth and advancement.

A positive team-oriented work environment.

Employee benefits and perks (varies by company).

Required Skills:

salesstrong interpersonal skillscrm systems familiaritywritten communicationbilingual or multilingual abilitiescustomer satisfaction commitmentproblem resolutioncustomer satisfaction and service excellenceorganizational skillsflexibility in scheduleproficiency in customer service software and toolsexcellent organizational and time management skillstime management skillsfamiliarity with crm systemsstrong analytical and problem-solving abilitiesstrong communication skillsorganization skillsresiliencecustomer service experiencefamiliarity with crm systems and practicesflexibility in schedule availabilitycrm systems and practicescustomer service and supporttime managementcustomer satisfactionanalytical skillsadaptabilityinterpersonal skillssales supportprioritizationmulti-taskingdocumentationcustomer service skillsability to multitask and prioritizeteam collaborationcustomer feedback managementfluent in multiple languagesteamworkcrm familiaritycollaborationstrong oral and written communication skillscustomer service software proficiencycustomer service representativesproblem-solving abilitiesoral and written communication skillseffective communicationcustomer relationship management (crm)customer relationship management (crm) familiaritycustomer feedback analysisflexibilitybasic understanding of business operationsanalytical and problem-solving abilitiesmultitasking and prioritizationability to multitask and prioritize under pressureoral communicationpositive attitude and resiliencelanguage fluencycommunication skillsbilingualismactive listeningability to multitask and prioritize effectivelyflexible schedulingflexible schedule availabilitypositive attitudecustomer feedbackbasic understanding of business operations and customer needsproblem-solving skillscommunicationconflict resolutionorganizational and time management skillscustomer feedback gatheringproficiency in customer service softwaremultitaskingproblem-solvingability to multitask and prioritize effectively under pressurecustomer service softwareknowledge of crm systemsproblem solvingteamwork and collaborationcustomer serviceability to multitaskcrm systemsempathyexcellent organizational skillsorganizationanalytical abilitiesstrong oral and written communicationstrong analytical skillsresilience in challenging situations