PSR Generalist

Do you have a passion for helping adults Do you love working with adults Are you looking for a great company with great benefits. CNS currently has a PSR Generalist role available. The PSR Generalist is responsible for the daily operations of the Clubhouse working side by side with members in a setting that promotes recovery through meaningful work. Read the full description below.

PSR GENERALIST I

PSR Generalist plays a key role in supporting adults experiencing mental health symptoms by providing direct rehabilitative services. This position helps foster a culture of recovery hope purpose connection and opportunity within the program. Generalists engage members in meaningful growth-focused activities in alignment with MDHHS guidelines and Clubhouse International Standards for psychosocial rehabilitation. Generalists are responsible for creating a workday environment that feels inviting creative and fulfilling for memberspromoting participation community and a strong sense of clubhouse culture consistent with Clubhouse International Standards

Compensation Range:

The starting pay for this position is $17.00 - $21.00 hourly rate and is based on non-discriminatory factors such as skills and experience.

Whats in it for you:

As a member of our team you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones.Weve shared some highlights below but you can visit the benefits guide posted on our careers page to learn more!

• Comprehensive medical insurance options
• Employer-paid benefits including dental vision life and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 18 days annually
• 16 paid holidays including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility including Public Service Loan Forgiveness (PSLF) HRSA and more

General Responsibilities:

• Participate as part of a treatment and rehabilitation team to support effective program operations and service delivery.
• Work collaboratively within Clubhouse Units such as Food Service Janitorial Clerical Employment Transportation and Member Services during the work-ordered day.
• Engage members 1:1 as partners in meaningful work; provide coverage at Transitional Employment sites when a member is unavailable.
• Take initiative in identifying and facilitating work opportunities for members within the Clubhouse.
• Provide transportation to members as needed.
• Ensure adherence to fidelity-based Clubhouse International Standards including participation in weekend and holiday programming as required.
• Maintain a working knowledge of the Michigan Mental Health Code and Recipient Rights.
• Always uphold professional boundaries and consumer confidentiality.
• Complete all required documentation accurately and within established timelines.
• Work effectively both independently and as part of a team.
• Seek clarification or direction when needed to support program success.
• Demonstrate strong customer service skills when interacting with members staff partner providers Home Operators and community groups.
• Assist the Clubhouse Supervisor and PSR Generalists with special projects as assigned.
• Support and model customer service expectations.
• Utilize de-escalation skills to respond appropriately to confrontational antagonistic or hostile behavior.
• Participate in required staff development and mandatory CNS educational programs.
• Demonstrate competency in key dimensions for this classification as defined by agency standards.
• Maintain proficiency in MS Office (Word Excel PowerPoint Outlook) and navigate electronic medical records effectively.
• Rotate with staff for evening/Saturday programs and designated holiday shifts.
• Perform additional duties as assigned.

Position Qualifications:

• High School Diploma or Equivalent. Some college level courses are preferred.
• Minimum one (1) year experience in working with adults with serious mental illness.
• Valid Michigan Drivers license and good driving record.
• Transportation or automobile accessibility with current auto insurance.
• Basic understanding of principles of psychosocial rehabilitation.
• Understanding of Michigan Mental Health Code and Recipient Rights.
• Excellent customer service orientation skills are necessary to deal effectively with various levels of agency personnel outside customers and community groups. Working knowledge of applicable

Preferred Education Skills and Experience

• Some College level courses preferred

About CNS Healthcare:

• CNS Healthcare (CNS) is a non-profit Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees paraprofessionals and support staff delivering services to more than 7000 people annually.
• CNS provides comprehensive integrated health services in partnership with several community organizations and uses a patient-centered approach to identify support and promote the overall health of children adolescents adults and older adults.
• Visit our website to learn more about our mission vision and values!