Compliance Operations KYC Program Manager
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments Cash App has gone from a simple product with a single purpose to a dynamic ecosystem developing unique financial products including Afterpay/Clearpay to provide a better way to send spend invest borrow and save to our 50 million monthly active customers. We want to redefine the worlds relationship with money to make it more relatable instantly available and universally accessible.
Today Cash App has thousands of employees working globally across office and remote locations with a culture geared toward innovation collaboration and impact. Weve been a distributed team since day one and many of our roles can be done remotely from the countries where Cash App operates. No matter the location we tailor our experience to ensure our employees are creative productive and happy.
The Role
The Compliance Operations KYC Program Manager will serve as the strategic architect driving operational excellence across Blocks Compliance Operations through standardized processes change management and continuous improvement while ensuring alignment between operational effectiveness and compliance requirements.
You Will
- Lead Change Management: Take end-to-end ownership of change initiatives across compliance operations establishing clear portfolio prioritization frameworks and standardized processes
- Design & Optimize Operations: Create comprehensive procedure documentation with measurable quality improvement programs and meticulous attention to detail
- Drive Cross-Functional Initiatives: Lead complex programs across Financial Crimes Compliance Operations and Technology teams with effective stakeholder alignment
- Manage Risk & Controls: Proactively identify operational risks ensure control effectiveness and drive consistent decision-making processes
- Execute & Measure Impact: Deliver change through milestone management track success metrics and conduct regular portfolio performance assessments
- Build Strategic Relationships: Orchestrate communication strategies and maintain comprehensive documentation across all organizational levels
You Have
- Experience: 5 years in compliance operations or regulatory environments with deep operational risk management knowledge; financial technology/payments industry experience strongly preferred
- Leadership: Proven track record leading complex cross-functional programs with exceptional project management and measurable results delivery
- Stakeholder Management: Demonstrated success orchestrating initiatives across Product Technology and Compliance teams while navigating complex organizational dynamics
- Analytical Skills: Strong ability to analyze operational metrics identify trends and translate data into actionable process improvements
- Process Excellence: Experience building scalable operational frameworks that balance efficiency with control effectiveness and regulatory requirements
- Execution: Success managing multiple detailed workstreams simultaneously while maintaining quality standards and meeting critical deadlines in regulated environments
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy.
