Sales Supervisor-East Brunswick, NJ

The Sales Supervisor is responsible for managing and working with Lowes Business Unit Part Time Store Associates to grow sales and service customers in the paint department at Lowes. The Sales Supervisor will have direct responsibility for 10-30 part-time employees within the assigned geography with primary responsibilities in the hiring training and development and daily management of the PT associates.

The Sales Supervisor is required to work directly with their RSM/RPSM on strategy and vision for their assigned region to drive sales and development of the PT Sales team.

Job duties involve contact with customers which may include minors; and access to cash and other payment methods electronic equipment personal information store merchandise and other items of value and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys customers staff employees vendors contractors and the general public.

Sales

• Grow top line sales within assigned region by identifying trends executing promotions training and other opportunities to RSM/PSM based on industry and competitor insights.
• Establish strong selling relationships with Lowes store level leadership (Store Manager Pro and Paint Department Supervisors Assistant Managers etc)
• Continually partner with Pro and Paint Department and SSR/PSR team to evaluate sales opportunities and to promote and represent the brand and product strengths to Lowes associates customers/contractors discerning competitive advantage and competitors weaknesses.
• Utilize provided tools and technology to document sales activity.
• Partner with RSM/PSM to accomplish and prepare the Annual Grow Plan (AGP) for the region that meets or exceed sales & profit goals.

People Development & Training

• Onboard and train Part-time Store Associates on products systems tools and equipment. Product knowledge training should include proper demo execution selling skills product features benefits etc.
• Ensure Boost Completion and Compliance for all part-time Store Associates.
• Continuously evaluate team and provide impactful actionable feedback on performance; provide guidance in career progression and facilitate talent development of assigned team.
• Provide guidance on how to partner with Part-time Store Associates and appropriate individual(s) regarding all formal training sessions providing guidance and support.

Management

• Direct management responsibility of Part-time Store Associates within the Region.
• Deliver cost effective and profitable solutions responding quickly to all issues and opportunities.
• Performance management and employee development of Store Associates through regular coaching/feedback Sher-coach performance appraisals boost compliance etc.
• Optimize part-time employee schedules to align staffing with peak sales periods while ensuring accountability by monitoring and verifying that scheduled hours are worked as planned.

Interviewing/Onboarding

• Responsible for participating in the hiring & selection of employees.
• Partner with Talent Acquisition Recruitment team and RSM/PSM to identify needs for store and ensure best candidate is selected
• Responsible for onboarding part time employees prior to and on day one. This includes but not limited to:
  • Completing all prestart activities & Ensuring Guardian is completed on day one of hire
  • Meeting the new Part Time employee in their assigned store to set expectations & Review the Scheduling and Expectations Letter

Communication & Leadership

• Effectively build and strengthen relationships with all levels of Lowes Field Management within the region.
• Foster a safety-minded culture through the development and implementation of safe working driving and operational procedures.
• Coordinate efforts with RSM/PSM to ensure high quality delivery of our message products promotional programs and overall brand advantage throughout territory.
• Identify issues and key stakeholders involved. Recommend solutions and mobilizing resources to achieve desired results.

Misc. Responsibilities

• Attend local and non-local trainings as required (i.e. Sales Excellence)
• Attend National Sales Meeting(s)
• Complete required paperwork/reports in a timely manner. This includes but is not limited to mileage tracking expense reporting etc.

Minimum Requirements

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future (e.g. OPT CPT H1B EB-1etc.)
Must have High School Diploma or GED
Must have a valid unrestricted drivers license
Must have at least two (2) years of work experience in customer service retail or sales
Must be willing to work all scheduled hours which may include evenings and weekends with or without reasonable accommodation
Must be willing to travel as required for this position

Preferred Qualifications

Have a bachelors degree or higher
Have at least one (1) year of experience in leadership role(s) supervising others or leading teams
Have at least three (3) years of work experience in customer service retail or sales
Have previous working experience in selling paint and paint related products
Willing to relocate for future job opportunities