Product Expert Walk-in 19th Dec 2025

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Job description

Roles and responsibilities

Troubleshoot and replicate issues related to the product and resolve them.
Comprehend creative solutions to handle queries from customers and give them an excellent level of service.
Attention to detail while trying to figure out the issues and while collaborating with the internal teams.
Have thorough knowledge of the product while continuously working towards the products improvement.
Achieve the KPIS and objectives in the cadence set by the team.
Learn and develop problem solving skill sets for product improvement.
Flexible and receptive to change for continuous product transformation.

Job requirements

Must have

Minimum 1-3 years of experience in technical/customer support roles. (Preferably in a SaaS environment.)
Technical aptitude to troubleshoot application issues.
Passion towards amazing customer experience.
Good interpersonal skills.
Flexible to work 24/7.
Good documentation skills to keep track of issues and tickets.
Good knowledge on common apps and technologies in a professional environment.
Should be willing to work from office once a week.

Workspace requirements

Private workroom with the ambience to handle calls.
Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN).
Power backup (if you have frequent power cut issues).

About us

We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers designers testers product experts customer experience associates and marketers come together to create a better way to work. Our products and services help businesses to be more productive flexible and scalable. Together we can change the way the world works!

Walk-in details

Date: 19th December 2025
Time: 10:00 AM 2:00 PM

Venue and directions: International Tech Park Ascendas Phase 1 1st Floor Pinnacle Building CSIR Rd Tharamani Chennai Tamil Nadu 600113

All done!

Your application has been successfully submitted!

Other jobs

Job descriptionRoles and responsibilitiesTroubleshoot and replicate issues related to the product and resolve them.Comprehend creative solutions to handle queries from customers and give them an excellent level of service.Attention to detail while trying to figure out the issues and while collaborat...

Job description

Roles and responsibilities

Troubleshoot and replicate issues related to the product and resolve them.
Comprehend creative solutions to handle queries from customers and give them an excellent level of service.
Attention to detail while trying to figure out the issues and while collaborating with the internal teams.
Have thorough knowledge of the product while continuously working towards the products improvement.
Achieve the KPIS and objectives in the cadence set by the team.
Learn and develop problem solving skill sets for product improvement.
Flexible and receptive to change for continuous product transformation.

Job requirements

Must have

Minimum 1-3 years of experience in technical/customer support roles. (Preferably in a SaaS environment.)
Technical aptitude to troubleshoot application issues.
Passion towards amazing customer experience.
Good interpersonal skills.
Flexible to work 24/7.
Good documentation skills to keep track of issues and tickets.
Good knowledge on common apps and technologies in a professional environment.
Should be willing to work from office once a week.

Workspace requirements

Private workroom with the ambience to handle calls.
Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN).
Power backup (if you have frequent power cut issues).