Developer Experience Engineer IoT & Cloud
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Toradex is a global company strongly focused on engineering & technology. Were powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If youre interested in being a driving force at an agile technology company engineering clever computing solutions & helping other companies bring their products to life we should talk.
Description
As an Developer Experience Engineer your mission is to remove friction for engineers using Toradex solutions. Youll create technical documentation demos reproducible references and automation that let customers go from prototype to production faster. You will drive our efforts to have the best technical support experience in the industry including assisting customers through our AI-powered developer community. Youll work closely with R&D Product and Marketing and be the voice of developers inside Toradex.
Responsibilities
Your responsibilities will include:
- Create the leading Self Service Support Experience in the Industry through one-to-many support resources (documentation community forum) artificial intelligence and support automation
- Develop and maintain backend and tooling infrastructure that supports scalable event-driven containerized and cloud-integrated solutions.
- Build and evolve AI chatbots and intelligent search systems (e.g. RAG semantic search LLM orchestration) to enhance our self-service support experience.
- Interact directly with customers via Toradex community forums GitHub issues email and other support channels identifying common problems and transforming them into scalable documentation automated solutions and product insights.
Requirements
- Bachelors or Masters degree in Computer Engineering Electrical/Electronic Engineering Mechatronics or Computer Science.
- Practical experience with cloud computing platforms (e.g. AWS Azure GCP) especially in the context of edge/cloud integration or infrastructure-as-code.
- Real-world experience applying LLMs in tools like documentation assistants chatbot UIs or code generation utilities (e.g. OpenAI local models) including prompt design model integration or chatbot frameworks (e.g. LangChain Hugging Face) and awareness of their challenges like hallucination risks token limits context collapse and best practices for mitigation (e.g. hybrid retrieval prompt tuning).
- Understanding of CI/CD pipelines and DevOps practices.
- Solid background in Artificial Intelligence (AI) and Machine Learning (ML)
- Practical experience with LLMs
- Strong verbal and written communication skills in English.
- Available to work from the Toradex office in Campinas Brazil at least 4 days per week.
Preferred
- Prior experience in customer-facing technical support or developer advocacy roles via online forums GitHub email or support channels; ability to turn recurring questions into scalable documentation FAQs or automated tools.
- Proficient in implementing MCP (Model Context Protocol) workflows that manage and chain contextual memory tool outputs and structured knowledge across multi-step interactions.
- Practical experience building debugging and managing containerized environments (e.g. Docker containers and container orchestration workflows.)
- Comfortable reading and interpreting hardware schematics.
- Understanding of software-hardware integration including interfaces likeGPIO I2C SPI UART MIPI-CSI and LVDS.
- Proficiency in Python / Typescript with practical experience in a production environment knowledge of common design patterns and anti-patterns.
- Familiarity with scripting languages such as Bash or Perl.
- Solid experience with Git and collaborative workflows (e.g. pull requests branching strategies).
- Proven experience in system design including modular architecture interface definition and scalability considerations.
- Understanding and experience with event-driven architecture or message-passing systems.
What we offer:
- An agile and inter-cultural work environment
- Working with latest IoT computer technology in an international environment
- Participation in defining processes and your working environment
- Contemporary employment conditions modern office space and a flexible working environment
- Opportunities for your personal development
- Meal allowance (flash card)
- Health and dental care
- Flexible working hours
- Parking space
- Anniversary day off
Desired Candidate Profile
Toradex is providing and dynamic fun and exciting work environment. We are looking for somebody who has similar values is passionate about his work and is motivated to learn new things. We try to constantly improve and expect the same from you.
Toradex is a leader in embedded computing serving innovative products to industrial medical automotive & IoT companies creating feature-rich & intelligent systems for demanding applications e.g. supercars self-driving tractors patient monitoring systems to name a few.
We provide effective & robust embedded computing solutions and strive for the best development experience in the industry with a focus on intelligent hardware design innovative software solutions & free comprehensive support. Our relationship with our customers ensures that we all succeed and it allows us to participate in the realization of incredible new products. Our products are directly sold to more than 3000 industrial customers in over 70 different countries worldwide.
For more information
- Visit our Homepage:
- Connect with us and join our community!:
- Our YouTube Channel
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
Toradex Computer on Modules are pin-compatible and highly miniaturized embedded computing solutions deployed within a wide range of markets and industries.
