Associate Staff Consultant (Business Analyst)
Department:
Job Summary
REQUIREMENTS:
- Experience : 5 Years
- Hands-on exposure to credit underwriting loan origination systems (LOS) and operational workflows.
- Participate in UAT (User Acceptance Testing) of new lending products and features across LOS platforms (Sales Credit Ops modules).
- Identify bugs workflow inefficiencies or user challenges and communicate effectively to tech/product teams for resolution.
- Prepare End-User Documentation including SOPs manuals workflows FAQs and operational guides.
- Align product understanding with real-world use-cases across sales credit and operations.
- Conduct structured training sessions (in-person virtual blended) tailored to different teams (Sales Credit Operations).
- Reinforce learning through refresher sessions update modules or on-demand coaching.
- Demonstrate features and simulate use-cases on LOS and digital platforms.
- Liaise with Product Risk Sales Credit Operations and Compliance teams to stay updated on Product specifications Credit/underwriting policies Operational workflows
- Gather insights from the ground on adoption bottlenecks and fine-tune training interventions.
RESPONSIBILITIES:
- Perform in-depth analyses of market trends business needs benchmarking and deficiencies to provide actionable recommendations strategies and plans.
- Engage with customers to understand their business challenges and propose innovative solutions.
- Contribute to RFP responses and business opportunities.
- Represent the organization at industry forums and events.
- Write white papers blogs and support thought leadership initiatives.
- Conduct requirement analysis management and development activities.
- Work on functional specifications use cases story preparation and process flow diagrams.
- Collaborate with cross-functional teams in Agile projects to ensure delivery of high-quality solutions.
Qualifications :
Bachelors or masters degree in computer science Information Technology or a related field.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and susta ... View more