Purchased Referred Care (PRC) Assistant US BASED APPLICANTS ONLY SPONSORSHIP NOT AVAILABLE

Fort Washakie, WY - USA

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview
Warm Valley Health Clinic is seeking a dependable and service-oriented PRC Assistant to support daily operations within the Purchased/Referred Care Department. This role is essential in ensuring patients receive timely support accurate information and coordinated access to outside medical services. The PRC Assistant will interact with patients providers and external partners while helping maintain organized and efficient departmental processes.

Key Responsibilities
Patient Support & Communication

Answer and route incoming calls while providing clear respectful assistance.
Assist patients with questions related to PRC eligibility referral status required documentation and program processes.
Greet and assist patients who visit the department ensuring they are connected with appropriate staff.
Maintain strict confidentiality in compliance with HIPAA and tribal policies.

Administrative & Clerical Duties

Process incoming and outgoing mail including sorting scanning and routing PRC-related documents.
Enter and update patient information in PRC systems or the EHR.
Prepare scan and upload referrals authorizations invoices and related documents.
Maintain organized files logs and tracking systems to support timely follow-up.

Program Support

Assist PRC staff with preparing patient packets authorizations and vendor communications.
Support claims and invoice processing by collecting and routing required documentation.
Monitor referral timelines and ensure necessary information is received.
Participate in team meetings trainings and quality improvement efforts.
Perform additional duties as assigned to support department operations.

Minimum Qualifications

High school diploma or GED.
At least one (1) year of experience in administrative support customer service or a healthcare office setting.
Strong multitasking skills with the ability to meet deadlines in a fast-paced environment.
Ability to learn and apply PRC program guidelines and eligibility requirements.
Proficiency with Microsoft Office and general computer applications.
Ability to learn and use electronic health record systems.
Strong communication customer service and organizational skills.

Preferred Qualifications

Experience working in a tribal health clinic or tribal health system.
Knowledge of HIPAA regulations and medical terminology.
Previous PRC medical billing or referral coordination experience.

APPLICATION REQUIREMENTS:

Submit a completed application with supporting documents via the online portal.
Applications are available at Warm Valley Health Care or for more information contact Stacie Fagerstone Executive Director-HR via email at .

Preference will be given to qualified Eastern Shoshone tribal members then other qualified federally recognized Indian tribal members and then other qualified candidates.

Applicants must submit a copy of Tribal Enrollment card or CIB for Indian Preference.
Veterans who meet the minimum qualifications and provide documentation of an honorable discharge (DD214) from any branch of military service are entitled to receive preference points during the interview process.

Any offer of employment is contingent upon a negative drug test reference checks and background check. Refusal to undergo required testing or testing positive will render the applicant ineligible for employment.

EOE

Must pass pre-employment drug screening.

Successfully pass the employment background check.

OverviewWarm Valley Health Clinic is seeking a dependable and service-oriented PRC Assistant to support daily operations within the Purchased/Referred Care Department. This role is essential in ensuring patients receive timely support accurate information and coordinated access to outside medical se...