Manager of Backup & Disaster Recovery

ABOUT US

At HUB International we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals families and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn grow and make a difference. Our structure enables our teams to maintain their own unique regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is a global insurance and employee benefits broker providing a boundaryless array of business insurance employee benefits risk services personal insurance retirement and private wealth management products and services. With over $5 billion in revenue and almost 20000 employees in 600 offices throughout North America HUB has grown substantially in part due to our industry leading success in mergers and acquisitions.

About the Position:

Reporting to the Senior Director of Cloud and Infrastructure the Manager of Backup and Disaster Recovery will be a hands-on contributor responsible for overseeing and managing the IT organizations backup and disaster recovery (DR) technology and processes. This role involves close collaboration with various applications infrastructure security compliance and support teams to implement and develop backup and DR plans ensuring the recoverability of services within agreed timeframes and recovery points.

Responsibilities:

Technology:

• Implement and manage the technology used for backup and disaster recovery both on-premises and in the cloud.
• Assist in the evaluation and implementation of various on-premises and cloud-based backup and disaster recovery solutions for AWS Azure and Nutanix.
• Identify through change management and/or projects how changes to the IT environment will impact backup and DR plans.
• Provide technical guidance to various projects around backup and DR.

Process and Procedures:

• Develop a framework for backup and DR to encompass all IT infrastructure and applications including evaluation criteria standard blueprints and the backup and DR lifecycle.
• Collaborate with various technical teams to create document and test backup/restore and DR processes and procedures including runbooks for each technology/application.
• Work with application hosting vendors to document and audit their DR plans.
• Collaborate with Security/Compliance teams to ensure DR and Backup/Recovery activities meet all compliance and audit requirements.
• Develop and document RTO RPO and SLAs around backup and DR in accordance with all IT and Security/Compliance policies.

Reporting Metrics and Improvement:

• Lead tabletop exercises and DR event tests to ensure accuracy and identify areas for improvement.
• Compile and report on KPIs and metrics related to backup and DR activities.

Leadership:

• Provide thought leadership around backup and DR technology.
• Manage multiple assignments and priorities in a fast-paced maturing IT organization.
• Demonstrate leadership behaviors such as teamwork customer focus continuous improvement and innovation.

Required Qualifications:

• Experience as a technical lead on projects and initiatives that included a backup and/or DR component.
• 4 years of experience with industry-standard backup and disaster recovery products such as Cohesity.
• 4 years of experience with various infrastructure technologies:
  • Virtualization: Nutanix
  • Cloud: AWS (EC2 EBS RDS) and Azure in multi-region multi-account implementations
  • Storage: Nutanix NetApp cloud and on-premises SAN and NAS devices
  • Systems: Windows O365 MS SQL Azure and on-prem Active Directory
  • Data Center and Cloud networking: Palo Alto Firewalls AWS VPCs MPLS SD-WAN and other enterprise networking concepts
• 2 years of experience with ITIL (Change Problem and Incident) standards and concepts (preferably in ServiceNow).
• 1 year of experience reporting on metrics and status of activities.
• Knowledge of scripting and automation (PowerShell VBScript Python AWS CloudFormation).

JOIN OUR TEAM

Do you believe in the power of innovation collaboration and transformation Do you thrive in a supportive and client focused work environment Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization When you join HUB International you will be part of a community of learners and doers focused on our Core Values: entrepreneurship teamwork integrity accountability and service.

Disclosure required under applicable law in California Colorado Illinois Maryland Minnesota New York New Jersey and Washington states: The expected salary range for this position is $140 to 150Kand will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role we encourage you to submit your application. By doing so we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.