Sr. Salesforce Project Manager
Reports To: Shannon Gburzynski
Location: Remote
Why Neocol
Neocol partners with the worlds most innovative subscription businesses to solve complex high-impact challenges and unlock scalable growth. As a leading Salesforce Summit Partner we bring deep expertise in Agentforce Revenue Management and the broader Salesforce ecosystem to help customers transform how they sell service and scale.
What sets Neocol apart is not just our technical depth but how we work. Weve built proven playbooks accelerators and delivery models that empower teams to move quickly confidently and with purpose always with a focus on meaningful outcomes.
At Neocol youll join a team that values expertise curiosity and ownership and gives you the opportunity to make a measurable impact in the subscription economy.
What Youll Do
As a Sr. Project Manager you are the face of Neocol and main point of contact for the clients. You will establish a comprehensive understanding of client expectations and business processes and then architect and manage a plan to meet those goals. This position may involve travel.
Project & Delivery Leadership
- Coordinate with Client PM to own scope schedule budget and manage client communications and with Neocol team resources accordingly
- Own the overall delivery of engagements and ensure all team members are accountable for their individual roles and deliverables.
- Proactively identify manage through and escalate project risks and issues to internal and external executive team members as needed.
- Identify and address project scope issues and manage the customer through the process of issue resolution change order or other processes.
- Provide feedback leadership and direction to individual team members within each engagement.
- Work with fellow Neocol Project Managers and delivery teams to share resources across projects and maintain forecasts
Client & Stakeholder Management
- Serve as the main point of contact for client stakeholders throughout the project lifecycle.
- Plans organizes and coordinates discovery sessions and requirements gathering workshops ensuring the right participants are in the room.
- Build and maintain strong client relationships exceeding expectations and ensuring satisfaction.
- Manage stakeholder expectations and communicate project status risks and issues effectively.
- Support clients through change management and user adoption initiatives.
Practice Development
- Serve as a contributing member of the Customer Success practice and mentor other Project Managers across Neocol.
- Contribute to the development of engagement and project standards best practices templates and other artifacts to establish Neocols reputation and performance in customer success.
- Support and contribute to company and practice all hands training and other events and sessions to further the development of our sales and delivery practitioners at Neocol.
What Youll Bring
Required Qualifications
- 7 years of Project Management experience delivering Salesforce projects in a consultant capacity
- Strong understanding of B2B and B2C customer lifecycles inclusive of contract quote order and billing data migrations and integrations
- Familiarity with technical solutions utilizing both waterfall and agile methodologies
- Comfortable with maintaining high utilization in multiple fast paced projects
- Strong written verbal and presentation communication skills
What Would Set You Apart
- PM Tool Experience: Salesforce and reporting capabilities JIRA Smartsheet Slack Google Workspace
- Scrum Master and/or PMP certifications
- Ability to see situations from all aspects and articulate solutions clearly for the best path forward.
A People-First Culture & Total Rewards Philosophy
Neocol is committed to building an inclusive people-first culture supported by employee-led ERGs mentorship opportunities and a total rewards philosophy that goes beyond salary. We offer competitive compensation comprehensive benefits flexibility and continuous learning to help our people thrive at work and beyond.
Our offerings include:
- Competitive compensation and benefits
- Flexible time off that supports real work-life balance
- A monthly home office stipend
- Employer-matched 401(k)
- Comprehensive medical dental and vision coverage
- Adoption assistance
- Ongoing internal training and development opportunities
Equal Opportunity Statement
Neocol is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race color religion sex sexual orientation gender identity or expression age national origin ancestry disability veteran or military status marital status or any other characteristic protected by applicable local state or federal law. Neocol also provides reasonable accommodations to qualified applicants and employees as required by law.
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