IT Data Management – Entry, Information Services Division, Tumwater

Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1- or.

Position and Salary

The Attorney Generals Office is recruiting for a permanent full time IT Data Management Entry level in the Information Services Division. This position is located in Tumwater Washington and is not union-represented.

Salary range: $67716 - $91080
The base pay offered will take into account internal equity and may vary depending on the preferred candidates job-related knowledge skills and experience.

The AGO provides a workplace that is understanding of work-life balance and promotes advancement by offering a wide variety of professional development and growth opportunities.

Excellent benefits:

Washington State offers one of the most competitive benefits packages in the nation including Medical/Dental/Vision for employees & dependent(s); Vacation Sick and Other Leave; 11 Paid Holidays per year; Public Employees Retirement System (PERS) plans; and Life Insurance. Beyond these traditional benefits we offer Dependent Care Assistance Flexible Spending Accounts Public Service Loan Forgiveness Tuition Waiver Deferred Compensation Employee Recognition Leave and more. With the goal of employee health and wellness we also offer:

• Flexible schedules and part-time/hybrid telework options;
• A Wellness Program an Infants in the Workplace Program and the Employee Assistance Program which provides counseling webinar and other cost-free support resources;
• Numerous employee-driven affinity groups to foster community and connection including Bereavement Elder Care Parenting POC LGBTQ Veterans and more. The AGO is a place to belong and make a difference!

About the Information Services Division:

The Information Services Division (ISD) provides support and consulting for legal technologies. The division is responsible for the development and delivery of AGO computer and telephone network infrastructure and the operation of network hardware and software platforms to provide AGO staff access to their work product and communications.

This division has multiple units that provide information technology services eDiscovery litigation support custom software development business intelligence and data management services. Data security and disaster recovery are key to the maintenance and operations of the AGOs voice and data systems. The division also ensures compliance with state governance policies and standards and ensures that all electronic services function properly and securely.

Duties and Essential Functions of an IT Data Management Entry position:

This position independently provides business and technology related system administration consulting analysis testing implementation maintenance troubleshooting and IT problem resolution to AGO staff. This position serves as a Litigation Technology Specialist for eDiscovery litigation management software systems services and databases. This position requires subject matter expertise in the specialized area of eDiscovery litigation matters litigation technology systems and software.

This position is responsible for making recommendations and producing work consistent with nationally recognized Electronic Discovery Reference Model (EDRM) and The Sedona Conference (TSC) principles.

Work duties include both database management and system administration:

Provide administration configuration implementation integration support maintenance and enhancements for litigation support software and systems. This task includes:

Create and configure permissions for litigation databases

Maintaining accurate records and implementing quality control measures for collecting and transferring data to and from various data sources and

Resolving complex issues.

Provide administration configuration implementation integration support maintenance and enhancements for litigation support software and systems. This task includes:

Manage and support the Managed File Transfer (MFT) service by creating and deleting accounts resetting passwords and troubleshooting error messages and connection issues

Developing documenting and maintaining systems administration procedures for configuring implementing updating installing and supporting of litigation support software and systems

Creating implementation plans and schedules and executing test and production deployments of new or upgraded litigation software.

Researching evaluating configuring testing and deploying new or upgraded litigation applications.

Participating in incident management processes for litigation support systems.

This recruitment announcement may be used to fill multiple open positions for the same classification in addition to the position(s) listed in this announcement.

Qualifications:

Five (5) yearsof experience in applying information technology experience in setting up and maintaining eDiscovery systems or applications including data consultation collection processing analysis and validation.

OR

Associates degree in Computer Science Information Systems or closely related field or equivalent experience; ANDthree (3) yearsexperience in dataconsultation collection processing analysis and validation.

OR

Bachelors degree in Computer Science Information Systems or closely related field OR equivalent experience; AND one (1) yearexperience in data consultation collection processing analysis and validation.

SKILLS AND ABILITIES:

The most competitive candidates will have:

• Law firm work experience and an understanding of how to support the delivery of legal services

• Certified or experienced in: CaseMap Everlaw TrialDirector

• Ability to demonstrate knowledge and understanding of Electronic Discovery Reference Model (EDRM) and The Sedona Conference (TSC) principles.

• Litigation Support Specialist Certification or similar

• Collecting data from various sources including Microsoft 365 cloud platforms and mobile devices

About the Washington State Office of the Attorney General

Join an agency whose work impacts the lives of every resident of Washington State. The Attorney Generals Office (AGO) touches the lives of every resident in this state. We serve more than 230 state agencies boards commissions colleges and universities as well as the Legislature and the Governor. The Office is comprised of nearly 700 attorneys and 800 professional staff all working together to deliver the highest quality professional legal services to Washington state officials agencies and entities. This includes:

• Economic justice and consumer protections (safeguarding consumers protecting youth seniors and other vulnerable populations)
• Social justice and civil rights (addressing discrimination environmental protection and veteran and military resources)
• Criminal justice and public safety (investigative and prosecutorial support financial crimes)
• And much more!

Our agency also has national reach representing the State of Washington before the Supreme Court the Court of Appeals and trial courts in all cases that involve the states interest. If you want to make a difference we may be the perfect fit for you! Learn more about the AGOhere.

Commitment to Diversity

Diversity is critical to the success of the mission of the AGO. This means recognizing respecting and appreciating all cultures and backgrounds-- and fostering the inclusion of differences between people. Appreciating valuing and implementing principles of diversity permits AGO employees to achieve their fullest potential in an inclusive respectful environment.

One recent measure of the AGOs commitment to diversity can be found in its nomination for Rainbow Alliance and Inclusion NetworksOutstanding Agency Award in 2019. Our commitment to employee wellness is reflected in earning the 2024 Zo8 Washington Wellness Award.

APPLICATION INSTRUCTIONS:

In addition to completing the online application applicants must attach the following documents to their profile in order to be considered for this position:

• A letter of interest describing your specific qualifications for the position;
• A current resume detailing experience and education.

READ THE FOLLOWING INFORMATION COMPLETELY:

• Carefully review your application for accuracy spelling and grammar before submitting.
• You may not reapply to this posting for 30 days.
• The initial screening of applications will be solely based on the contents and completeness of the work experience and education sections of your application in completeness of the application material submitted and responses to the supplemental questionnaire.
• A resume will not substitute for completing the work experience section of the application.
• All information may be verified and documentation may be required.
• The Washington State Office of the Attorney General does not use the E-Verify system; therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information please visit .

Equal Employment Opportunity and Accommodations Requests

Honoring diversity equity and inclusion means that as an agency and as individuals we are committed to ensuring that all employees and volunteers enjoy a respectful safe and supportive working environment. Only by fostering the inclusion of people from all backgrounds cultures and attributes can AGO employees and volunteers achieve their fullest potential and best advance the goals and mission of the AGO.

The AGO is an equal opportunity employer and does not discriminate on the basis of race creed color national origin sex marital status sexual orientation/gender identity age disability honorably discharged veteran or military status retaliation or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1- or .

For questions regarding this recruitment or assistance with the application process please contact the recruitment team at If you are having technical difficulties creating accessing or completing your application please call NEOGOV toll-free at or .