Regional Practice Lead Residential Flex

New York City, NY - USA

Monthly Salary: $ 150000 - 220000

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Help us use technology to make a big green dent in the universe!

Krakenpowers some of the most innovative global developments in energy.

Were a technology company focused on creating a smart sustainable energy system. From optimising renewable generation creating a more intelligent grid and enabling utilities to provide excellent customer experiences our operating system for energy is transforming the industry around the world in a way that benefits everyone.

Its a really exciting time in energy. Help us make a real impact on shaping a better more sustainable future.

We have been licensing Kraken for over 4 years transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been setting a new standard for what business transformation can look like.

This is a high-profile senior leadership role responsible for the strategic direction development and delivery of our Residential Flexibility portfolio across North America. The individual will serve as both the face of the practice and the delivery leader bridging the gap between high-level client strategy and technical execution.

The Regional Practice Lead will manage and coach a growing internal team of Client Delivery Leads while maintaining a detailed hands-on understanding of complex work streams and project dependencies. A key function is acting as the primary liaison between major clients and Krakens product technology and operational teams. This requires deep technical and domain expertise to translate client needs request new development refine scalable solutions and ensure successful client adoption of ways of working aligned with the Kraken platform.

What youll do:

You will be managing a team of Client Delivery Leads

You will be managing the relationship with client counterparts (often product owners and business owners)

You will be overseeing and influencing the delivery strategy for Residential Flexibility in North America

You will be overseeing the tech development progress escalations and resolutions with clients

You will be the link into the wider Kraken ecosystem hold relationships and understand how Kraken works in relation to the Residential Flexibility product

You will determine and communicate client priorities internally

Summarising and articulating client needs considerations timelines internally to enable the ongoing development of the Kraken platform

Supporting the engineering team to deliver product features

Challenging the client to think differently about tech development having full belief in the continuous iteration and deployment approach we have.

This is a hands-on position with a regional delivery team working within the wider Kraken ecosystem. The expectation is to remain close to client as well as internal teams and be well versed in the complexity and detail of the product. The role is North America based and your projects could be run from any state travel is expected as part of this role.

We are a flat and agile organisation and plan to remain this way. We are looking for open minded individuals who are comfortable with ambiguity and an ever changing environment. To thrive here you must be a self-starter and willing to roll your sleeves up to solve any problem constantly flexing outside of your typical job role to drive progress for our clients and organisation.

You must be committed to the Kraken way of delivering tech based on simplicity client benefit and efficiency while bringing stakeholders through a journey of change.

You must be willing to challenge beliefs have the ability to see through multiple viewpoints and if needed reach beyond your remit to support the client.

We are building a Kraken for everyone a universal platform where there is greater benefit in sharing development to enable the green energy transition. Pioneers in this space we are excited about how Kraken can change the lives of our customers and convinced that Kraken is the best answer not only for efficiency but as a tool to tackle the climate crisis. If you believe this too then Kraken Tech is the right place for you.

What youll need:

Experience in a regulated utilities environment

Strong agile delivery experience

Experience of product management and customer journeys

Solid understanding of technology and associated trends

Excellent communications collaboration and presentation skills

Strong influencing skills and ability to challenge traditional ways of thinking

Experience of working with significant complex delivery pipelines for clients

Patience - our clients are undergoing huge transformations that take time and require our understanding

Residential flexibility experience is a plus

Consulting experience is a plus

Regulatory compliance experience is a plus

We will be launching a new office in NYCand will need you to be onsite 3 days a week. There will also be travel to client sites across the country at regular intervals.

Experience / Qualifications needed:

Technical mindset experience in the energy supply sector and with customer journeys

Degree qualified equivalent with strong client delivery and/or product ownership experience

Experience in client facing roles and stakeholder management

Experience in managing technical product or projects

Exceptional interpersonal skills

Proficient in tools such as miro and office suite

Kraken fit:

Passionate about leading motivating and developing others

Passionate about helping customers (without them we dont exist)

Passionate about technology (we are a tech business disrupting energy)

Committed to sustainability (we are all about speeding up the shift to a more sustainable world)

Open minded flexible and adaptable (we are constantly growing changing and evolving)

Confident in decision making

Supportive

Approachable

Inclusive

Resilient working well under pressure

Why else youll love it here:

Great medical dental and vision insurance options including FSAs.

Paid time off we know working hard means also being able to recharge as needed we trust our employees to get the work done and take the time they need.

401(k) plan with employer match.

Parental leave. Biological adoptive and foster parents are all eligible.

Pre-tax commuter benefits.

Flexible working environment: you need to shift around your schedule You do you we genuinely believe in work/life balance.

Equity Options: every Octopus employee owns part of the business. Were a team working together towards huge goals. Every person is crucial to our success you should be rewarded as such.

Modern office or co-working spaces depending on location.

The salary range for this role in NYC ranges on average from $150000-$220000 depending on relevant experience role alignment and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed not all candidates will be placed at the top of the rangethis will be determined by the overall fit for the position. If you have questions about this just ask! Our recruiters are happy to provide more context.

Kraken is a certified Great Place to Work in France Germany Spain Japan and the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference please contact us at and well do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Kraken were looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race colour religion national origin age sex gender identity or expression sexual orientation marital or veteran status disability or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

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Help us use technology to make a big green dent in the universe!Krakenpowers some of the most innovative global developments in energy.Were a technology company focused on creating a smart sustainable energy system. From optimising renewable generation creating a more intelligent grid and enabling u...