Your Responsibilities
As a Student Finance Service Officer you will play a key role in supporting BSBIs financial operations related to student accounts. You will be responsible for managing student payment processes ensuring the timely collection of tuition fees and delivering excellent service to students while maintaining accuracy and compliance with financial procedures.
This is an exciting opportunity for an early-career professional to grow within an international education environment and build a strong foundation in finance and student services.
Your tasks
Follow up on overdue tuition fee payments in a professional and timely manner
Manage and monitor student payment plans and instalments
Send payment reminders and formal dunning communications
Communicate with students via email and phone regarding outstanding balances
Support the processing of student refunds and account adjustments
Maintain accurate financial records and update student accounts
Prepare reports on receivables overdue balances and collections performance
Liaise closely with internal departments such as Admissions Student Services and Exams and Assessments
Support internal finance projects and process improvement initiatives to increase efficiency
Your profile
Essential
Bachelors degree in business administration Accounting Project Management or a related field
Minimum 2 years of experience in collections accounts receivable or credit control
Fluent English (written and spoken)
Competent in MS Office software especially MS Excel (intermediate or above); knowledge of Power BI is an advantage
Strong communication and interpersonal skills
High attention to detail and strong organisational skills
Ability to work with deadlines and handle confidential financial data
Valid right to work in Germany (no visa sponsorship provided)
Desirable
Previous experience in the education sector
German language skills
Experience in customer service or student-facing roles
Experience supporting process improvement or administrative projects
Why us
We offer
An international environment with a multicultural audience and a meaningful social impact
Structured onboarding and training to support your professional development
Support in achieving your professional goals
Opportunities for career growth alongside BSBI including leadership roles
Extensive training to equip you with the knowledge and skills needed to excel
Work in a young dynamic and positive culture that fosters collaboration
The opportunity to be at the forefront of an exciting educational environment and grow with BSBI
Up to 30 vacation days per year (starting at 27 plus one accrued for every completed year)
Interested
Then we look forward to hearing from you. Please share your application to: Jobs at BSBI. Your application should include the following documents: CV Cover Letter References and possible start date.
As an employer we are committed to equal opportunity and support for minorities. We do not discriminate based on ethnic origin skin colour religion sexual orientation gender identity national origin disability or legally protected status.
About us
BSBI is part of GUS Germany GmbH (GGG) a dynamic network of higher education institutions with more than 18000 students at locations in Germany Europe and beyond.
We prepare students for impactful global careers providing accessible and quality education to cultivate future industry leaders. With a focus on enterprise leadership and success our programmes empower students with an entrepreneurial mindset to lead and succeed fostering an inclusive innovative and supportive learning environment. Our mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world.
Explore for more information about us!
Required Experience:
Unclear Seniority
Your Responsibilities As a Student Finance Service Officer you will play a key role in supporting BSBIs financial operations related to student accounts. You will be responsible for managing student payment processes ensuring the timely collection of tuition fees and delivering excellent service to ...
Your Responsibilities
As a Student Finance Service Officer you will play a key role in supporting BSBIs financial operations related to student accounts. You will be responsible for managing student payment processes ensuring the timely collection of tuition fees and delivering excellent service to students while maintaining accuracy and compliance with financial procedures.
This is an exciting opportunity for an early-career professional to grow within an international education environment and build a strong foundation in finance and student services.
Your tasks
Follow up on overdue tuition fee payments in a professional and timely manner
Manage and monitor student payment plans and instalments
Send payment reminders and formal dunning communications
Communicate with students via email and phone regarding outstanding balances
Support the processing of student refunds and account adjustments
Maintain accurate financial records and update student accounts
Prepare reports on receivables overdue balances and collections performance
Liaise closely with internal departments such as Admissions Student Services and Exams and Assessments
Support internal finance projects and process improvement initiatives to increase efficiency
Your profile
Essential
Bachelors degree in business administration Accounting Project Management or a related field
Minimum 2 years of experience in collections accounts receivable or credit control
Fluent English (written and spoken)
Competent in MS Office software especially MS Excel (intermediate or above); knowledge of Power BI is an advantage
Strong communication and interpersonal skills
High attention to detail and strong organisational skills
Ability to work with deadlines and handle confidential financial data
Valid right to work in Germany (no visa sponsorship provided)
Desirable
Previous experience in the education sector
German language skills
Experience in customer service or student-facing roles
Experience supporting process improvement or administrative projects
Why us
We offer
An international environment with a multicultural audience and a meaningful social impact
Structured onboarding and training to support your professional development
Support in achieving your professional goals
Opportunities for career growth alongside BSBI including leadership roles
Extensive training to equip you with the knowledge and skills needed to excel
Work in a young dynamic and positive culture that fosters collaboration
The opportunity to be at the forefront of an exciting educational environment and grow with BSBI
Up to 30 vacation days per year (starting at 27 plus one accrued for every completed year)
Interested
Then we look forward to hearing from you. Please share your application to: Jobs at BSBI. Your application should include the following documents: CV Cover Letter References and possible start date.
As an employer we are committed to equal opportunity and support for minorities. We do not discriminate based on ethnic origin skin colour religion sexual orientation gender identity national origin disability or legally protected status.
About us
BSBI is part of GUS Germany GmbH (GGG) a dynamic network of higher education institutions with more than 18000 students at locations in Germany Europe and beyond.
We prepare students for impactful global careers providing accessible and quality education to cultivate future industry leaders. With a focus on enterprise leadership and success our programmes empower students with an entrepreneurial mindset to lead and succeed fostering an inclusive innovative and supportive learning environment. Our mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world.
Explore for more information about us!
Required Experience:
Unclear Seniority
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