Safety & Security AideReceptionist

Heritage Academy Charter Schools

Job Location:

San Antonio, TX - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

A safety and security aide/receptionist job combines the customer service and administrative tasks of a front desk receptionist with the security and monitoring duties of a security officer. The primary responsibility is to serve as the first point of contact for a facility while also protecting people and property by enforcing security policies.

Qualifications and skills

Education:A high school diploma or equivalent is typically required.
Experience:Previous experience in security customer service or a front desk role is often preferred.
Communication:Excellent verbal and written communication skills are necessary for interacting with visitors and preparing reports.
Professionalism:Must maintain a professional and courteous demeanor especially in high-pressure or emergency situations.
Observational skills:A keen sense of awareness to notice and report unusual or suspicious activity.
Interpersonal skills:The ability to remain calm and de-escalate confrontational situations with difficult individuals.
Technical proficiency:Familiarity with basic office software and the ability to operate security and visitor management systems.
Physical requirements:Some positions may require the ability to stand and walk for extended periods.

Reception and administrative functions

Front desk management:Welcoming visitors and employees with a professional and friendly demeanor.
Communication:Answering and routing incoming phone calls and directing inquiries to the appropriate personnel or department.
Mail and deliveries:Receiving sorting and distributing incoming mail and packages.
Clerical tasks:Performing administrative duties like data entry file maintenance and assisting with paperwork or reports for the security or human resources departments.