Developer & Application Support (L2L3)

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Title: Developer & Application Support (L2/L3)

Location: Bangalore/Hyderbad/Mumbai

Experience: 610 years

Employment Type: Full-time

Role Summary:

Own end-to-end design development and L2/L3 production support applications. Work across C# Core Web API microservices SQL Server and Azure. Troubleshoot complex production issues resolve defects and deliver features with high quality and performance collaborating with QA DevOps and Product.

Key Responsibilities:

Design and build Core applications APIs and microservices.

Provide L2/L3 support: analyze logs triage incidents fix defects perform root cause analysis (RCA) and implement preventative actions.

Optimize performance reliability and security (OWASP secure coding).

Own CI/CD pipelines deployment automation and release management.

Write unit/integration tests; collaborate with support team to work on the Tickets.

Monitor with App Insights/New Relic/ELK; create dashboards & alerts.

Document design runbooks SOPs and support artifacts.

Tech Stack:

C# .NET 6/7/8 Core Web API Entity Framework Core LINQ MS SQL Server Azure (App Service Functions Storage Key Vault Service Bus)SERVICENOW Docker/K8s Git Azure DevOps/GitHub Actions REST JSON OAuth/OpenID Connect Postman/Swagger Observability tools.

MustHaves:

Strong C# Core Web API EF Core SQL performance tuning.

Production support (L2/L3) experience: RCA incident management SLAs.

Cloud experience (Azure preferred) CI/CD containers secure coding.

Excellent debugging log analysis and stakeholder communication.

NicetoHaves:

Microservices DDD CQRS Redis RabbitMQ/Kafka React/Angular basics.

Terraform/Bicep SRE practices feature flags blue/green canary deployments.

Shift/Support:

Night Shift (US Hours 8 AM EST to 5 PM EST ).

Preferred Qualifications:

Bachelors degree in Computer Science Information Technology or a related field.

Experience with specific Salesforce clouds such as Sales Cloud Service Cloud or Experience Cloud.

Soft Skills:

Excellent written and verbal communication skills.

Strong problem-solving and analytical skills with a detail-oriented mindset.

Ability to gather and translate business requirements into technical solutions.

Strong change management and training abilities.

The ability to manage multiple projects and priorities effectively

Required Experience:

Senior IC

DescriptionTitle: Developer & Application Support (L2/L3)Location: Bangalore/Hyderbad/MumbaiExperience: 610 yearsEmployment Type: Full-timeRole Summary:Own end-to-end design development and L2/L3 production support applications. Work across C# Core Web API microservices SQL Server and Azure. Trou...