Portuguese Customer Support Greece

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profile Job Location:

Porto - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary


What You Will Be Doing:
  • Communicate with customers via phone chat & e-mail

  • Track and follow cases to ensure they closed in an efficient and timely manner

  • Maintain high customer satisfaction representing a major brand

  • Provide and maintain strong professional relationships with all partners and show empathy at all times

  • Work towards reaching targets as set out by client statement of work as well as internal targets

Job Requirements:
  • Excellent writing and verbal communication skills in Portuguese

  • Intermediate level of English

  • Strong attention to detail.

  • Good technical troubleshooting and problem-solving skills.

  • Ability to handle unexpected changes and customer concerns with professionalism.

  • Experience in customer support or technical support roles will be appreciated.

What We Offer:
  • Relocation support: Flights accommodation & housing assistance all at no cost to you

  • Competitive monthly salary 2 extra salaries per year.

  • Health care benefits and numerous other discounts.

  • Full training by certified instructors on products and customer service techniques.

  • Professional growth and development opportunities.

  • Special events community involvement and social responsibility initiatives.

  • Free online Greek language courses.

  • State-of-the-art premises providing a great working environment with relaxing break areas.

What You Will Be Doing:Communicate with customers via phone chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction representing a major brandProvide and maintain strong professional relationships with all partners and show empat...
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We connect talented professionals with international job opportunities. Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition abroad. Our mission is to help candidates succeed globally.

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