Support IT Analyst
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are looking for a Senior Technical Expert service - Silva Officer - to provide support with ServiceNow SPM (demand project product portfolio management).
Responsibilities:
- Provide global level 1 (SPM) and 2 support (mainly ITSM) for Silva products a Service Management tool based on ServiceNow technology;
- Resolve incidents;
- Manage RITMs;
- Maintain the Silva Service Catalogue;
- Deliver training and manage data change projects.
Qualifications :
Profile:
- Expertise on Senior Technical Expert service - Silva Officer (3/5 years);
- Expertise of ServiceNow;
- ITIL V4;
- IPCR Management processes;
- Good level of English.
Informação adicional :
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Baan
- English Language
- Ideas
- Access
- Games
- Application Management
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more
