Analyst Cummins CARE Operations

Pune - India

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Experince 1-3

loaction-pune

Job description:

Ensure the delivery of exceptional customer service through effective query resolution and process adherence via phone email and chat.

Develop strategies to improve customer satisfaction and reduce response times.

Assistance with order information related to the sale of all products including but not limited to: parts availability pricing order entry quote creation order status invoice information shipment status etc.

Capability to communicate across distribution functions and nodes to aid in order management activities to handle customer requests

Provide insights and feedback to internal teams based on customer interactions.

Demonstrated strong written and verbal communication skills combined with an excellent background in customer service ensuring effective client interactions and high satisfaction rates.

Experince 1-3 loaction-pune Job description: Ensure the delivery of exceptional customer service through effective query resolution and process adherence via phone email and chat. Develop strategies to improve customer satisfaction and reduce response times. Assistance with order information related...