Operations Analyst with Payments

Tampa, FL - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Operations Analyst with Payments -

Work Location: Tampa FL

Duration: Long Term

Job Description

Need Process Analysts with payment operations experience.
Have worked in BPO/KPO or possess back-office operations experience.

Job Description:

Operations Analyst with Minimum 3 years experience in Payments processing across Swift SEPA and ACH Payments
Integration experience working APIs Host 2 Host and file-based protocols
Hands on experience working with ISO20022 CBPR messages.
Serve as primary point of contact for assigned clients during payment onboarding testing and Migration
Ability to Onboard Customer Jointly test business scenarios basic trouble shoot and certify customer on the banks platform.
Support payment file transmissions and reconciliation activities for Wires ACH H2H and API Channels
Client facing and presentation skills are a must
Excellent interpersonal and communication skills to develop and maintain effective relationships with Customer Customer support team and tech support teams
Attention to detail and a strong desire to provide high end user experience.
Analyzes information from varying perspectives establishes the pivotal element of an issue and reaches a logical conclusion through the process.
Communicate effectively with internal stakeholders clients and technology teams to resolve
issues promptly.
Provide training and guidance to clients on payment processes and systems.
Troubleshoot and escalate connectivity or processing issues through appropriate channels.
Assist in validating client payment setups and ensuring compliance with payment security standards.
Execute client migration plans to new payment channels or platforms.
Coordinate testing schedules validation and client sign-off.
Document migration progress and report milestones to project leadership.
Maintain accurate client records documentation and process logs.

Job Title: Operations Analyst with Payments - Work Location: Tampa FL Duration: Long Term Job Description Need Process Analysts with payment operations experience. Have worked in BPO/KPO or possess back-office operations experience. Job Description: Operations Analyst with Minimum 3 years...