Technical Business Analyst (TBA)

Alpharetta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Technical Business Analyst (TBA)

Pay: $30 $37 on W2. Depending on Experience
Contract: 6-Month Contract-to-Hire. This will go long term.
Location: Remote (Work From Home)

Job Summary

Technical Business Analyst (TBA) to support the K-12 School Services Center of Excellence. This role focuses on product support product implementation project coordination and cross-functional communication. The TBA will assist with timelines requirements gathering user training testing troubleshooting and documentation to ensure successful product delivery.

Responsibilities

Assist with product software implementation activities including planning coordination execution and follow-up
Support project management functions by:
- Tracking timelines milestones risks and deliverables
- Preparing status reports and stakeholder documentation
- Facilitating communication between cross-functional teams
Conduct user testing and manual testing to validate product features and identify issues
Assist with wireframing and product workflow documentation; leverage exposure to Axure and UX tools
Participate in business requirements gathering and contribute to BRD documentation
Provide user training and support during product rollouts and enhancements
Perform troubleshooting and IT support related to product implementations
Support process improvement initiatives across COE functional areas
Provide administrative and operational support for ongoing projects and product teams
Create reports for users leadership and project stakeholders
Use Microsoft tools (Excel PowerPoint Teams Outlook Visio Project) to support project tracking and documentation
Use project management tools (Asana Jira MS Project ProductPlan or similar) to support execution and reporting

Required Skills

Strong organizational and time-management skills
Excellent verbal and written communication abilities
Proficiency with project management tools (Asana Jira ProductPlan MS Project or similar)
Ability to conduct user testing and document findings
Proficiency in Microsoft Office Suite (Excel PowerPoint Teams Outlook Visio Project)
Analytical and problem-solving skills
Ability to collaborate with stakeholders in a fast-paced remote environment
Ability to provide troubleshooting user support and clear technical documentation

Required Experience

Experience in product support software implementation or project coordination
Experience gathering business requirements and creating BRD documentation
Familiarity with software implementation best practices
Experience working with cross-functional teams (IT UX Product Business Operations)
Exposure to User Experience tools such as Axure and foundational wireframing concepts
Knowledge of basic project management methodologies (Agile Waterfall or hybrid environments)

Work Environment

Fully remote position
Must have reliable internet connection and ability to work standard business hours
Occasional virtual meetings and collaboration sessions with internal teams

Technical Business Analyst (TBA) Pay: $30 $37 on W2. Depending on Experience Contract: 6-Month Contract-to-Hire. This will go long term. Location: Remote (Work From Home) Job Summary Technical Business Analyst (TBA) to support the K-12 School Services Center of Excellence. This role focuses on p...