Service Engineer (HVAC systems)

Who we are:

Build your best future with the Johnson Controls team

As a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical financial and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!

What you will do:

Service Engineer role will be responsible to provide complex technical support to front line service and customers on various technical problems and application. To troubleshoot maintain and repair equipment issues with Heat Ventilation Air Conditioning products and assist in providing strategic plan for resolution.

How you will do it:

• Responsible for attending to system breakdown calls and carry out scheduled preventive maintenance

• To provide commissioning for air-conditioning equipment on customer site

• Oversee customer complaint handling and conduct system troubleshooting

• Carry out overhaul and fault finding of services varying reciprocating screw centrifugal and etc.

• Document relevant results of equipment and submitted accordingly to customer

• Develops positive customer relationships ensures pro-active feedback on and documentation of the customers equipment and systems status

• Advises and trains customer in system operations

• Documents work completed and submits service reports

• Optional:

• Keeps customer informed on the nature of service provided outstanding issues recommends system enhancement/upgrade/replacement and promotes the sale of change order

• Ability to prices out products and provides customer quotes and promotes the sale of change order

• Performs basic preventative maintenance in HVAC repair installation commissioning and general servicing activities under direct supervision.

• Conducts routine communications with customers service team and subcontractors as needed to ensure customer satisfaction.

• Provide our customers with proactive service recommendations leveraging JCI systems and tools to improve lifecycle performance of clients equipments

• Support proposals to support recommendations and solutions

What we look for:

• O Level / A Level / ITE / Diploma in Mechanical and Electrical with 3 years working experience.

• Possess Certification/Diploma in Mechanical Engineering or relevant to

• Proven experience in maintenance repair and troubleshooting within related fields of HVAC (Heat Ventilation Air Conditioning) or BAS (Building Automation System)

• Experience in working in mechanical or electrical works within HVAC industry

• Ability to read schematics and write up report

• Strong communication skills within local language (reading writing and conversational)

• Able to travel if need

• Willing to learn new things and is a good teammate.

• Able to provide good communication skills.

• Possess knowledge in HVAC will be added advantage

• Willingness to on standby and backup

What we offer

• Competitive salary

• Paid holidays and sick pay

• Comprehensive benefits package including pension life assurance employee assistance program employee referral scheme

• Extensive product training and on-the-job/cross-training opportunities with excellent resources available

• An encouraging and collaborative team environment that fosters innovation

• Opportunities for career development through various career ladders within the organisation

• Commitment to safety reflected in our Zero Harm policy

• Access to business resource groups that promote diversity and inclusion

• Training aligned with our company values to enhance workplace culture

• Dedication to safety through our Zero Harm policy

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