Social Media Manager (TheySheHe)

If youre here its because youre looking for anexciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

Well deliver a non-vanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers offering on-demand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride starts.

Your mission

We are looking for a proactive and creativeSocial Media Managerto join our team and take ownership of day-to-day social media operations while supporting strategic initiatives. The ideal candidate is hands-on detail-oriented and comfortable working across multiple social platforms (LinkedIn Instagram TikTok) supporting content creation active community management and social-first campaign execution.

Key Responsibilities

1. Community Management

• Monitor and respond to comments messages and mentions across LinkedIn Instagram TikTok and other platforms.
• Proactively engage with followers employees partners and creators.
• Handle community crises and negative comments in collaboration with PR and communications teams.
• Track interactions and suggest ways to boost engagement metrics.
  
  

1. Content Creation Support

• Assist the design and content teams in brainstorming producing and publishing social content.
• Support production days including on-camera or behind-the-scenes tasks.
• Ensure assets meet platform-specific requirements.
  
  

1. Data & Reporting

• Collect and organize KPIs prepare monthly performance reports.
• Support analysis of engagement reach and trends to inform strategy.
• Suggest optimizations based on insights and campaign performance.
  
  

1. Paid Media Support

• Assist in monitoring paid social campaigns and ad performance.
• Flag optimization opportunities and ensure alignment with organic content.
  
  

1. Production Presence

• Attend shoots to support creative direction and social-first content capture.
• Ensure social-specific requirements are implemented during production.
  
  

1. Brainstorming & Team Collaboration

• Actively participate in creative meetings and campaign planning.
• Collaborate closely with design brand communications and regional teams to maintain a coherent narrative.
  
  

Key Qualifications

• 13 years of experience in social media management content creation or related roles.
  
  
• Hands-on experience with LinkedIn Instagram TikTok and social media analytics tools.
  
  
• Strong understanding of social trends content formats and audience engagement strategies.
  
  
• Comfortable with content production community management (including handling crises) and reporting.
  
  
• Highly organized with strong communication and cross-functional collaboration skills.
  
  
• Creative thinker able to suggest new ideas and approaches.
  
  
• Willingness and comfort appearing on camera for social media videos and internal content.
  
  
• Data-driven mindset curious to test learn and optimize paid campaigns.

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation food and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!