Manager, Payment Operations Transformation, Global Transaction Banking Toronto, ON

Requisition ID: 244437

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models their payment needs are evolving too. Boasting a unique global footprint GTBs comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies streamline and simplify payments improve working capital performance and mitigate financial risk.

At Scotiabank we embrace your strengths ideas and ambitions. GTB is a fast-growing team with a focus on the Americas particularly Canada the U.S. Mexico and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team committed to results in an inclusive and high-performing culture.

Purpose
The Manager Payment Operations Transformation will support in driving transformational operational capabilities opportunities and mitigates potential operational risks associated with day-to-day servicing and operations as well as transformative payments technologies across the high value payments space. The individual works with stakeholders to socialize and produce high-quality global operational solutions supporting operations teams in the overall deployment of strategies that shape meaningful change for our customers and operational teams.

What Youll Do:

• Drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships systems and knowledge.
• Optimizes processes and drives end to end efficiency by collaborating with payment transformation teams across business operations finance compliance AML and technology.
• Seeks a deep understanding of the end-to-end payment process working across stakeholder teams in multiple segments of the banking enterprise to ensure successful implementation of target state processes.
• Participate in multi-disciplinary programs that could involve support on planning defining business requirements and processes testing and implementation strategies monitoring progress against planned objectives and co-operation from users and senior management.
• Manage target state Standard Operating Process creation and post-implementation updates in respective area consulting with internal stakeholders when needed.
• Provide support on delivery of backlog items and the ongoing testing and refinement to optimize and enhance their value.
• Work in a cross-functional agile environment with Design Engineering Analytics Teams as well as Business Stakeholders to create value and deliver a world-class customer experience.
• Understand how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk regulatory compliance risk AML/ATF risk and conduct risk including but not limited to responsibilities under the Operational Risk Management Framework Regulatory Compliance Risk Management Framework AML/ATF Global Handbook and the Guidelines for Business Conduct.

What Youll Bring:

• Bachelors degree in Business Engineering Computer Science or an equivalent field.
• 5 years of experience in Banking Operations and Cash Management.
• Deep expertise in high-value payment systems including wire transfers SWIFT ISO 20022 standards FI Clearing and Financial Market Infrastructures (FMI).
• Agile mindset with a strong focus on delivering business value through operational transformation initiatives.
• Proficient in operational process design leveraging lean methodologies to drive end-to-end process improvements.
• Exceptional communication skills (written and verbal) combined with strong organizational abilities.
• Advanced proficiency in Excel data analysis and presentation development.

#LI-Onsite #GTB2025

Interested

If your experience is closely related but doesnt align perfectly with every qualification we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank every employee is empowered to reach their fullest potential respected for who they are and embraced for their differences. Thats why we work to grow and diversify talent and engage employees in a performance-oriented culture.

Whats in it for you

Scotiabank wants you to be able to bring your best self to work and life every day. With a focus on holistic well-being our many flexible benefit programs are designed to help support your unique family financial physical mental and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.