Enablement Manager (B2B SAAS)
Share
Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Enablement Manager (B2B SAAS)
Location: Hyderabad
Timings: 2.00 PM to 11.00 PM (IST)
Role Summary
Apty is looking for an Enablement Manager to own and run our end-to-end enablement charter for Apty across customers implementation partners and new employees. You will manage our self-serve enablement portal design learning journeys and ensure every stakeholder can adopt and use Apty with confidence.
Key Responsibilities
- Apty Enablement Program
- Design and own the Apty enablement for customers and partners
- Define role-based learning paths certifications and milestones.
- Plan and execute rollout: timelines communication sessions and feedback loops.
- Self-Serve Enablement Portal
- Own Aptys enablement self-serve portal end to end.
- Continuously create update and upload content:
- Product walkthroughs playbooks checklists
- Short videos how-to guides micro-courses
- Templates and best-practice blueprints
- Long and short form guides
- Keep content structured searchable and always up to date with latest version of Apty
- Instructional Design & Content
- Apply instructional design principles to craft engaging outcome-driven learning experiences.
- Convert product features and workflows into simple scenario-based training.
- Standardize formats templates and quality benchmarks for all enablement assets.
- Adoption & Analytics
- Define and track enablement KPIs: time-to-first-value feature adoption training completion portal usage help-ticket deflection.
- Use analytics and CS insights to identify gaps and improve programs.
- Report impact and recommendations to CS Product and Leadership.
- Cross-Functional Collaboration
- Work closely with CS Product Delivery and marketing to align enablement across the lifecycle.
- Support GTM and product launches with aligned training and content.
Requirements
- 48 years in Customer Enablement Customer Education L&D or Product Training in B2B SaaS.
- Strong background in instructional design and adult learning principles.
- Hands-on experience designing and building role-based learning journeys and certifications.
- Experience managing enablement / academy / LMS portals and content libraries.
- Ability to translate complex product workflows into clear practical learning content.
- Comfortable using product and usage analytics to drive decisions.
- Should have experience in technical writing
Nice to Have
- Experience with Digital Adoption Platforms or enterprise apps (Workday Oracle Salesforce SAP MS Dynamics).
- Prior experience launching a new version enablement program (major product release).
Company Industry
IT Services and IT Consulting
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
