T&T Customer- M&C-Consultant | SAP Commerce Developer | Bengaluru

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Deloitte is where youll find unrivaled opportunities to succeed and realize your full potential.

The Team

Deloitte Digital has created a new model for a new age: the creative digital consultancy. Were transforming the digital journey in a way an agency or traditional consultancy alone cannotnow leaders across their entire organization can come to one place to have their ambitions brought to life. We combined the creative and digital capabilities of our studios and the broad reach of an advertising agency with the technical experience deep business strategy and relationships of one of the worlds largest consultancy to create something that is so much more than the sum of its parts. We can help you imagine bigger and scale as your business grows.Learn more about Digital

Location and way of working-NCRBengaluruPuneHyderabad

Work youll do

Job description

We are looking for an experienced SAP Commerce Support Engineer to provide technical and functional support for SAP Commerce (Hybris) applications. The ideal candidate will troubleshoot issues perform system monitoring and ensure the smooth operation of the e-commerce platform while collaborating with cross-functional teams and managing all deliveries.

Responsibilities:

• 8-10 years experience with Planning Architecting Developing Customizing & Configurating of a large/global scale SAP Hybris e-commerce platform (B2C and B2B platforms).
• In-depth development experience across multiple projects is a must.
• Expertise in SAP Hybris e-commerce platform (B2C and B2B platforms) customizing Hybris based e-Commerce Applications Hybris CMS and e-commerce suite.
• Strong understanding of the entire eCommerce development process.
• Leading design development documentation and implementation using SAP Commerce and meet project objectives within specified time frame parameters and defined requirements.
• Serve as knowledge expert for sourcing deep dive solution architecture information in Hybris including issues arising from globalization and localization.
• Prepare design diagrams test/debug programs and perform solution configuration leveraging an understanding of business process industry trends and systems architecture as needed.
• Design and develop high quality backend and frontend code that meets business objectives quality standards and secure web development guidelines.
• Provide strong testing and debugging skills at all levels including unit system integration and performance testing. Ability to effectively perform RCA (Root Cause Analysis) debug and resolve issues and/or defects which may be reported as a result of faults in the production system.
• Manage support functions including project milestones working closely with Development QA Release Management Operations and end users.
• Spontaneous and adaptive to new environments applications and methods. Always looking for more effective approaches to getting work done.

Technologies:

Hybris Commerce platform

Endeca & SOLR search engines

Frontend technologies such as Adobe AEM Hybris WCMS

Messaging and RESTful services

Data modeling and extension to support custom business objects.

Integration with external Payment Processors and understanding of related concepts such as hosted payment pages direct API integration and tokenization.

Extension of commerce sub-systems such as promotions pricing inventory and customer service

Experience with the following Hybris modules: Product Cockpit Customer Service WCMS OMS

Various caching- and in-memory data grid solutions like EhCache or Oracle Coherence

Various integrations with CDN social media (Facebook LinkedIn) and customer experience analysis solutions (Google Analytics Bazaarvoice) etc.

JIRA Rally Git Confluence

Expertise with SAP Hybris tools including Management Console Administration Console Cockpits Cron Jobs internationalization personalization and security concepts

Subject Matter Expertise in Product modelling catalog structure and workflows with Solid knowledge of web technologies such as Java J2EE Application Servers Portal Applications and Standards Content Management Systems AJAX jQuery JavaScript and XML technologies

Design and Develop SAP Hybris back-office monitoring policies including Cron Jobs ImpEx logs and alerts site availability and performance monitoring.

Design and Develop Custom APIs by utilizing Design Patterns

Design and Lead B2C Hybris accelerator by implementing all modules of eCommerce (Catalog Management Product Merchandising Inventory Availability Shopping Cart and Checkout Order Management Search and Guided Navigation SEO Personalization Gift Registry Returns Management Customer Service Product Information Backoffice Product Content Management Pricing and Promotions).

• Strong integration experience with Internal Systems and 3rd Party Vendor systems in both Synchronous & Asynchronous method