Regional Manager-Healthcare Emergency Management

PHMC is proud to be a leader in public health. This position provides expert consultation and technical assistance for emergency preparedness planners in healthcare systems and healthcare facilities to improve their individual emergency response plans and enhance their ability to participate in regional planning and response.

POSITION OVERVIEW:

Provides expert consultation and technical assistance for emergency preparedness planners in healthcare systems and healthcare facilities to improve their individual emergency response plans and enhance their ability to participate in regional planning and response.

Healthcare facilities include hospitals long-term care facilities ambulatory surgical centers Federally Qualified Health Centers and other facilities that the Pennsylvania Department of Health (PADOH) or Regional Coalition deems critical to emergency preparedness planning and response.

The Regional Manager builds the assigned coalition through administrative leadership management and support facilitating business processes required activity tracking and reporting activities and serves as liaison between PADOH staff and healthcare facilities and systems. The Regional Manager reports to PHMCs Director of Healthcare Emergency Management.

RESPONSIBILITIES:

Emergency Planning Operational and Response Support

• Work directly with healthcare facility and system leadership to identify best practices for emergency preparedness planning and support individual and regional planning efforts of the healthcare facilities and systems.
• Work directly with healthcare facility and coalition leadership to establish goals and timelines to review or revise (or develop as needed) hazard vulnerability analyses operational emergency preparedness and response plans and enhanced response capabilities for facility-specific and regional emergencies.
• Work directly with responsible healthcare coalition leadership to guide leadership in the development of plans that are consistent with the National Response Framework or any successor federal guidance as well as any state and local plans including but not limited to the PA Modular Emergency Medical System (PA MEMS) guidance. Be familiar with and advise healthcare facility operations and system leadership on the requirements of the Office of the Assistant Secretary for Preparedness and Response (ASPR) Hospital Preparedness Program (HPP).
• Work directly with responsible healthcare coalition leadership to ensure that they in coordination with the PADOH develop and document a regional response framework including capabilities and capacities staff and equipment and supplies. Obtain current information regarding PADOH medical surge resources plans and guidance and share with healthcare facility and coalition leadership so that they may consider these plans and resources in support of hospital or community medical surge responses.
• Work directly with assigned healthcare coalition leadership to identify and or direct the development of specialized training materials and courses and the implementation of these items.
• Assist in planning and participate in exercises at least one in each region (tabletop functional full-scale) to demonstrate and analyze the quality of healthcare facilities emergency plans. When applicable incorporate HPP exercise requirements into each exercise. Evaluate and document the strengths and weaknesses of local and regional drills and exercises.
• Facilitate educate and guide healthcare facilities and coalitions in the use of the PA Knowledge Center - Healthcare Information Management System (KC-HIMS) web-based system for Situational Awareness; Incident and Event Management; Status Reporting; Resource Inventory; and Response and Recovery Coordination for events and exercises.
• As a system administrator gain and maintain expert-level knowledge and performance in use and operating procedures and coordinate the use of KC HIMS during a variety of types and magnitudes of emergencies. As such participate in the review revision and development of information sharing protocols and procedures for KC- HIMS providing suggestions for improvement as issues are identified.
• Facilitate development implementation and tracking of a regional training and exercise plan for each assigned coalition annually. Provide support for tracking and documentation associated with planned activities.
• Support communications and coordination between hospital planning teams PADOH staff and the public health emergency preparedness and emergency response infrastructures.
• Foster participation in the PA Statewide Medical Mutual Aid Agreement and facilitate awareness and mutual implementation during incidents events and exercises.
• Provide planning analysis advice and consultation to the appropriate Commonwealth staff in order to enable staff to support healthcare facilities and systems Emergency Support Function #8 (ESF #8) Health and Medical functions.
• Provide emergency response assistance and support to local regional or state emergency responders and other stakeholders during actual events and exercises by participating in the deployment and setup of the PADOHs mobile medical resources and staffing of the ESF #8 positions in local regional or state emergency operations centers.
• Participate in Regional Task Force (RTF) and other regional / community emergency planning groups and committees meetings and Health and Medical related projects meetings and workgroups.
• Participate in PADOH ESF #8 Disaster Preparedness Committee meetings to provide assistance and support with recommendations for plan development and improvement and recommendations for improved local and regional coordination.

Administrative and Financial Support

• Facilitate development review and revision of assigned coalition (s) administrative policies and procedures to align with and follow good business practices for administrative and financial management of the coalitions activities and management as guided by PHMC.
• Provide support in developing a 5-year business plan for assigned coalition(s).
• Provide support in developing an annual work plan each year for each assigned coalition focusing on coalition operational needs and priorities as well as those established to meet the current ASPR guidance.
• Utilize a scorecard/ type tracking tool for tracking progress toward the work plan guided goals and activities for each coalition as well as across all coalitions.
• Promote compliance with financial management and accountability-related policies and procedures for procurement and purchasing of goods and services for each assigned coalition.
• Assist in providing procurement and purchasing support and services for each coalition.
• Monitor and support coalition leadership in the use of financial tracking and reporting information for assigned coalitions.
• Support as requested activities of elected coalition leadership serving as staff advisor and liaison to PADOH other Coalitions EMA and PHMC Finance and Administrative support staff.
• Provide timely information and reports per established schedules routine and upon request.
• Performs other duties as assigned.

SKILLS:

Knowledge:

• Healthcare facility operations infrastructure and continuity of operations
• Healthcare clinical operations
• Healthcare Emergency Planning and Management
• Regulatory Requirements for Healthcare Emergency Preparedness and Management
• Budgeting and Budget Management
• Communications Systems (Telephone and Radio)
• PA and national structures for community county regional and statewide healthcare and emergency preparedness/management activities and incident response and coordination

EXPERIENCE:

• Five years experience in healthcare facility-related emergency preparedness and management in fire emergency medical services clinical/allied health law enforcement emergency management agency or other emergency field-related experience required.
• Clinical experience as a pre-hospital or hospital clinician is encouraged not required.
• Certified Healthcare Emergency Professional Certified Emergency Manager/or similar recognized credential preferred.
• Completion of Incident Command System (ICS)and 800 within 1 year from the date of hire.

EDUCATION REQUIREMENT:

Bachelors Degree in the field of emergency management or related degree required Masters Degree preferred.

Required Experience:

Manager