Audit & Policy Lead

Audit and Policy Lead

Permanent

Grade C

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Are you passionate about driving service excellence and ensuring compliance Do you want to work in a dynamic environment where your expertise will shape policies and improve housing solutions. We are looking for an Audit and Policy Lead to join our Housing Solution and Support Service. This is a pivotal role where you will deliver a responsive customer-focused audit and policy function ensuring that our services meet the highest standards and comply with BCCs Housing Allocations Scheme legislation policies and best practice.

You will lead on audits investigations and performance reporting while supporting policy development and IT system enhancements. This is an exciting opportunity to influence service improvements and make a real difference to the lives of our customers.

• Provide expert advice on the Housing Allocation Scheme and Birmingham Choice.
• Conduct thorough audits and investigations to ensure fair and compliant service delivery.
• Maintain and develop the services resource library including policies workflows and templates.
• Support policy research review and development including consultation and training.
• Produce accurate performance reports and analyse complex data to inform decision-making.
• Deliver training on IT systems policies and procedures to staff and partners.
• Collaborate with internal teams and external partners to improve customer journeys and service performance.

Were looking for someone who is:

• Experienced in housing services auditing policy development and performance reporting.
• Knowledgeable about housing allocations legislation (including Part 6 Housing Act 1996) guidance and related policies.
• Analytical and detail-oriented with the ability to interpret complex data and legislation to present clear actionable insights.
• Tech-savvy with strong digital skills in housing management systems and Microsoft Office.
• A strong communicator able to build relationships deliver training and influence change.
• Organised and proactive capable of managing priorities in a fast-paced environment.

Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting. Unfortunately we cannot consider any applications without a CV attached.

Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

For any informal enquires please contact the Resourcing Team resourcing@

Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy Birmingham City Council here.

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