ReceptionistWorkplace Ambassador (PT20h)
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Job Summary
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Position Overview: Deliver exceptional front-of-house and reception services ensuring all client interactions reflect the highest standards of professionalism and customer care.
Core Responsibilities:
Client Service & Reception Management
Handle all reception duties with dedication professionalism and courtesy. Manage and respond to client and visitor requirements promptly to maintain exceptional service standards that support JLLs client relationships.
Visitor & Access Management
Welcome visitors warmly manage arrival announcements and oversee visitor access card distribution and sign-in procedures. Ensure all security protocols are followed while creating a positive first impression.
Communication Support
Handle telephone inquiries from internal and external contacts distribute calls efficiently throughout the building take accurate messages when needed and send email communications to relevant personnel without delay.
Administrative Operations Process
courier deliveries postal collections and package distributions. Maintain reception area organization and cleanliness. Monitor and respond to emails promptly according to established procedures.
Facilities Coordination
Book transportation services in accordance with client policies and procedures. Reserve meeting rooms as requested. Manage office supply receipt registration storage and warehouse operations.
Technology & Process Management
Utilize ticketing systems to manage and track client requests effectively. Support event coordination as needed. Ensure all activities comply with Health and Safety policies and procedures.
Flexibility & Additional Support
In exceptional circumstances provide assistance with other duties as required to support client operations beyond standard reception responsibilities.
Panoramica della Posizione: Fornire servizi di accoglienza e reception di eccellenza garantendo che tutte le interazioni con la clientela riflettano i più alti standard di professionalità e cura del cliente.
Responsabilità Principali:
Servizio Clienti e Gestione Reception
Gestire tutte le funzioni di reception con dedizione professionalità e cortesia. Gestire e rispondere prontamente alle richieste di clienti e visitatori per mantenere standard di servizio eccezionali che supportino le relazioni clientelari di JLL.
Gestione Visitatori e Accessi
Accogliere i visitatori con cordialità gestire gli annunci di arrivo e supervisionare la distribuzione delle tessere di accesso e le procedure di registrazione. Garantire il rispetto di tutti i protocolli di sicurezza creando una prima impressione positiva.
Supporto Comunicazioni
Gestire le richieste telefoniche da contatti interni ed esterni distribuire le chiamate efficacemente nelledificio prendere messaggi accurati quando necessario e inviare comunicazioni email al personale pertinente senza ritardi.
Operazioni Amministrative
Processare consegne corrieri ritiri postali e distribuzione pacchi. Mantenere lorganizzazione e la pulizia dellarea reception. Monitorare e rispondere alle email prontamente secondo le procedure stabilite.
Coordinamento Strutture
Prenotare servizi di trasporto in conformità con le politiche e procedure clientelari. Riservare sale riunioni su richiesta. Gestire la ricezione registrazione stoccaggio e operazioni di magazzino delle forniture dufficio.
Gestione Tecnologia e Processi
Utilizzare sistemi di ticketing per gestire e tracciare efficacemente le richieste clientelari. Supportare il coordinamento eventi secondo necessità. Garantire che tutte le attività rispettino le politiche di Salute e Sicurezza.
Flessibilità e Supporto Aggiuntivo
In circostanze eccezionali fornire assistenza con altri compiti richiesti per supportare le operazioni clientelari oltre le responsabilità standard di reception.
Part time - 20 ore
Location:
On-site ROME ITAIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.
