Food & Beverage Guest Experience Ambassador

The Gritti Palace a Luxury Collection Hotel belonging to Marriott International is currently recruiting for a Food & Beverage Guest Experience Ambassador.

The Food & Beverage Guest Experience Ambassador will report to the Restaurant Manager and she/he will be part of a F&B department.

This is a seasonal full time role.

Period: April - October/November 2026

This is a great opportunity to work in a place of exceptional art and elegance where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale Carnival and the Venice Film Festival.

What we offer

• Professional career progression at international level in 9000 Marriott hotels
• Learning and development opportunities online on the job and in class
• Discounts on hotel rooms gift shop items food and beverage
• Experienced management & motivated and engaging colleagues
• Charity events Wellbeing activities and voluntary work in the community of Venice through the TakeCare program
• Canteen service and uniform

What youll do

• Ensure guests are welcomed in a warm and professional manner and supervise the entrance of the restaurant
• Manage the reservations by phone by email and face to face recording guests preferences
• Answer record and process all guest calls messages requests questions or concerns
• Possess comprehensive knowledge of the menu content.
• Maintain a thorough understanding of all standards
• Liaising with Event and the restaurant team for special events and occasions
• Liaising with other departments (F&B Sales and Front Office) for VIP guests and special celebrations
• Supply guests with directions and information regarding the restaurant and the hotel

• Provides support regarding any reasonable task requested by the Management

What were looking for

• Fluent English and Italian are required
• Understanding of luxury hospitality F&B operations
• Experience in the same role in fine dining restaurants would be an advantage
• A warm people-oriented demeanor
• A team-player attitude
• Positive outlook and dependability
• Excellent personal presentation and interpersonal skills.

Explore our very big world

As a world-class leader in the travel industry theres no better place than Marriott International to make your mark. Joining us youll get to entertain and meet people from all over the world as you build your experience. Youll find a place where your personality and ideas are appreciated just as much as the work you do. And youll grow through opportunities to explore the business opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others we welcome you to join our global family.

Youre welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know youre important to us and that youll make an impact in your role and for that youll be appreciated and valued.