Senior Associate, Ordering

Baltimore, MD - USA

Yearly Salary: $ 49100 - 67500

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more like-minded people on our team.

About the Role

Were looking for a detail-oriented and customer service-oriented individual to join our team as the Senior Associate Customer Support you will focus onidentifying evaluating and acquiring new or used vehicles for a dealership or fleet. This involves building relationships with vendors conducting market research analyzing vehicle valuations and negotiating purchase agreements.

A Day in the Life

Receive orders from clients
Searches dealer inventory
Reviews and sends quality offers to clients
Manages workflow from order submission through delivery
Provide consultative input regarding alternative vehicles and ordering methods for most effective and efficient delivery of complete vehicles (Turn-key with upfit complete)
Arranges addition of upfitting throughout the order process & / or post-delivery.
Provides insight and consultation on the status of dealership inventory
Build and maintain relationships with vendors and other key stakeholders.
Provide support to licensing related inquiries where unusual documentation may be requested as well as in-flight support for transportation issue resolution
Support departmental initiatives for best acquisition polices
Provides full order resolution support in collaboration with Client Success for vehicles purchased from dealerships
Internally referred to Senior Associate Acquisitions ( Out of Stock-Non Upfit)*

Basic Qualifications

Must have a Highschool Diploma
Ability to work effectively in a business environment characterized by complexity ambiguity and rapid change.
Microsoft office suite proficiency
Demonstrate strong communication skills
Demonstrate and ability to manage multiple simultaneous projects in an organized fashion.
Excellent interpersonal communication change management and presentation skills (written and verbal) at all levels.
Proven problem-solving skills with an analytical and inquisitive approach

Preferred Qualifications

Bachelors degree preferred or three to five years related experience or equivalent industry experience
Fleet or mechanical experience( with upfit) preferred
Strong industry knowledge and familiarity with current state restrictions/laws pertaining to leased vehicles

Location- Owings Mills MD

The hiring base salary range for this position is $49100 to $67500 annually. Actual compensation within this range will be dependent upon the individuals knowledge skills experience equity with other team members and alignment with market data.

Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location

Whats in it for You
A culture of innovation empowerment decision-making and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities including paid time-off programs (vacation sick leave and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion genetic information sex gender identity sexual orientation age marital status family status ancestry national origin citizenship physical or mental disability veteran status military obligations or any other characteristic protected by federal state and local laws. Disability-related accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call .

Know Your Rights: Workplace discrimination is illegal

Required Experience:

Senior IC

Get started on an exciting career at Element!Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we ...