IT Lead, Application Maintenance
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at
Job Function:
Technology Product & Platform ManagementJob Sub Function:
Technology Operations SupportJob Category:
Scientific/TechnologyAll Job Posting Locations:
São José dos Campos São Paulo Brazil São Paulo BrazilJob Description:
We are searching for the best talent for IT Lead Application Maintenance
This challenging opportunity will reside in our Application Maintenance & Services organization. This role will report to the this role the IT Lead Application Maintenance CBT and Supply Chain Latam applications will be responsible for Service Transition & Maintenance activities for all CBT and Supply Chain domain applications. Responsible for the End-to-End experience of our customers and how our systems perform using industry leading tools and approaches. Responsible to improve IT Product quality by focusing on preventative measures through automation to eliminate product reliability issues and collaborate with our Technology Product Owners (TPO) to deliver high quality high availability applications.
Responsibilities
Service Maintenance & Operations Activities
Request and Event Management
Incident and Outage Management
Application Security Management
Continuous Service Improvement and Knowledge Management
Service Level Management
Service Transition Activities
Change and Release Management
Production Transition
Knowledge Management
Continuous Service Improvement
Qualifications
A minimum of a bachelors degree in Information Systems or Computer Science or relevant work a world of rapid innovation we seek strong leader who want to make an Impact in all aspects of our business and enabling breakthroughs
IT experience supporting enterprise applications and collaborating with key stakeholders in a diverse global environment
Experience providing IT Service Transition support for the full lifecycle of transition of applications & technologies.
Expertise in ITIL processes (incident management change problem release management) is required
Knowledge in Scrum Agile methodology concepts
May require up to 10% travel- domestic/international
Required Skills:
Application MaintenancePreferred Skills:
Coaching Communication Continuous Improvement Critical Thinking Human-Computer Interaction (HCI) Industry Analysis Product Knowledge Product Lifecycle Management (PLM) Relationship Building Root Cause Analysis (RCA) Service Request Management Software Development Management Stakeholder Engagement System Administration Technical Credibility Technical Support Technologically Savvy
Key Skills
- Law Enforcement
- ABB
- Marine Biology
- Filing
- Automobile
- AV
About Company
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more
