Network Systems Engineer II

PAY GRADE: Support Exempt J

FLSA STATUS: Exempt

POSITION OBJECTIVE:

The Network Systems Engineer II is responsible for ensuring the stability security and performance of the organizations network systems and endpoint infrastructure. The role supports multi-site operations oversees MDM and policy management and handles advanced troubleshooting that the help desk cannot resolve. The engineer leads deployments tunes security systems and maintains core identity and access services. This position exists to keep staff connected devices compliant and critical services available while supporting ongoing improvements to the organizations technology and security posture.

DUTIES & RESPONSIBILITIES: (These duties are a representative sample; position assignments may vary.)

Assesses malfunctions of hardware and/or software applications for the purpose of determining appropriate actions to maintain computer and network operations.

Assists with the installation of network equipment and endpoints requiring specialized computer and network for the purpose of maintaining safe and effective computer labs and networks.

Assists with planning the installation of computers network equipment user applications for the purpose of meeting the technology needs of the district.

Attends meetings as assigned for the purpose of conveying and/or gathering information required to perform functions.

Coordinates with users and other network/computer support staff for the purpose of completing projects/work orders efficiently.

Drafts documentation user guides manuals etc. for the purpose of providing written support and/or conveying information.

Evaluates hardware and software applications for the network environment both in use and potential acquisition for the purpose of recommending changes that would provide an improved capability to support District needs.

Maintains files records databases (e.g. network security data storage archival procedures etc.) for the purpose of providing resource information in compliance with District requirements.

Repairs computers peripherals network equipment and software requiring specialized computer and electronics repair skills for the purpose of maintaining computer and network equipment in a safe and functional operating condition.

Transports various items (e.g. equipment supplies etc.) for the purpose of providing materials at job site or transporting equipment for repair.

Assists other personnel as may be required for the purpose of supporting them in the completion of their work activities.

Other duties as assigned

EDUCATION & EXPERIENCE (positions in this class typically require):

Education: Bachelors degree or Associates degree preferred

Experience: 4 years experience in network administration server administration and workstation management.

LICENSING REQUIREMENTS (positions in this class typically require):

Valid Arizona Drivers License

CompTIA Security or equivalent experience and/or knowledge

CompTIA Network or equivalent experience and/or knowledge

KNOWLEDGE (position requirements at entry):

Build test and deploy configuration profiles security baselines and OS updates across macOS/Windows fleets.

Proficiency with MDM platforms including device enrollment workflows compliance settings app deployments and profile configurations.

Maintain device inventories automated patching rules and lifecycle management processes.

Handle deployments for core applications security agents and system dependencies across endpoints.

Familiarity with security concepts such as endpoint protection EDR tuning vulnerability management MFA access controls and identity security.

Experience with system and network monitoring platforms log analysis and alert triage processes.

Basic scripting or automation knowledge using PowerShell Bash or Python to streamline device and policy operations.

Ability to interpret network diagrams logs and system behavior to diagnose issues across layers.

Awareness of human-factor risks and how user behavior affects security posture and operational stability.

Familiarity with ITIL concepts such as change management incident response and lifecycle processes.

SKILLS (position requirements at entry):

Analytical skills to determine the source of problems and provide resolution and
suggest ideas to eliminate recurring problems.

Oral and written communication skills to communicate with others of varying
technical abilities at all levels within Scottsdale USD.

Ability to act individually and as a team member in resolving problems and
completing projects.

Ability to provide technical guidance to campus technician team members

Patient and people-focused approach to guiding staff through issues or changes.

. Strong organization skills and ability to multitask.

Strong ability to prioritize work in environments with limited resources and high demand.

Solid vendor coordination skills especially with vendors and engineering support teams.

Effective in managing change-control processes and executing deployments safely.

Consistent follow-through on tickets escalations and project tasks.

Ability to work under the constraints of strict deadlines and time pressures.

PHYSICAL REQUIREMENTS:

Positions in this class typically require: stooping kneeling crouching reaching standing walking pushing pulling lifting grasping talking hearing seeing and repetitive motions.

Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds of force constantly to move objects.

Incumbents may be subjected to moving mechanical parts odors chemicals extreme temperatures inadequate lighting workspace restrictions and intense noises.

NOTE:

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.