Customer Service Liaison
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Job Location:
Rochester, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are looking for a proactive and polished Customer Service Liaison to join our this role you will serve as the primary point of contact for client inquiries ensuring that each interaction reflects our companys standards of quality and professionalism. You will help strengthen customer relationships support daily communications and contribute to the overall satisfaction and retention of our clients. This position is ideal for individuals who thrive in client-facing environments and enjoy bringing clarity support and organization to each customer experience.
Responsibilities
Serve as the main liaison between clients and internal teams ensuring clear and timely communication.
Address customer inquiries requests and concerns with professionalism and accuracy.
Maintain detailed client records and monitor account needs to ensure ongoing satisfaction.
Coordinate solutions by collaborating with appropriate departments to meet client expectations.
Provide follow-up communication to ensure all concerns and requests are resolved effectively.
Support the development of customer engagement strategies that enhance retention and service quality.
Uphold company standards in every interaction to ensure a consistent and exceptional client experience.
Qualifications :
Strong communication interpersonal and organizational skills.
Ability to manage multiple client interactions with clarity and professionalism.
Problem-solving mindset with attention to detail and service consistency.
Comfortable working in fast-paced environments and adapting to evolving priorities.
Professional demeanor and a customer-centered approach.
Ability to work both independently and collaboratively with internal teams.
Additional Information :
Competitive annual salary of $50000 $54000.
Opportunities for professional development and internal growth.
Supportive and structured working environment.
Access to ongoing training and skill-building programs.
Stable full-time position with long-term career potential.
Networking and advancement opportunities within a growing company.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
