Bell Desk Associate
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Prime Function:
- Responsible for handling guests luggage & greeting the guests as per guidelines & standard phrases.
- Perform all other assigned duties and adhere to hotels standards of performance appearance and conduct.
- Responsible for providing courteous and competent services to the guests.
- Any matter which may effect the interests of Grand Mercure Bengaluru at Gopalan Mall should be brought to the attention of the Management.
- Effectively communicate any problem challenges complaints / feedback immediately to the duty manager & other team members.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Respond to guests queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Operational Management
- Ensure to possess complete and thorough product knowledge of the hotel their and the scope of services of the hotel provides.
- Ensure to handle the luggage in a courteous and efficient manner.
- Responsible for the timely and efficient delivery of services to the guests ensuring the highest standards of presentation at all times.
Qualifications :
Diploma/Degree in Hotel Management
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Front Office Management
- Guest Services
- Hotel Management
- Corrosion
- Entry Level Finance
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
