Night Welcome Supervisor
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
- Welcomes all guests as soon as they arrive with care and attention with a personalised approach
- Is proactive anticipates guests needs and looks for suitable solutions
- Conveys the hotel image and promotes companys loyalty programme
- Assists as required with the solving of any guest feedback and is able to handle them in an
efficient and satisfying manner
- Has knowledge of the facilities and services events offered by the hotel and the surrounding area and actively promotes them
- Carries out all operations concerning guests arrival and departure in compliance with payment procedure
- Informs guests about formalities any special conditions relating to their stay and the services available
- Actively contributes to the qualitative and quantitative targets of the department
- Promotes the Pullman brand philosophy through his or her exemplary attitude behaviour uniform and excellent communication skills.
- Supervise support train develop the Night Welcomers
- Covers the Night Manager duties during periods of leave.
Additional Information :
- Bonus Breaks: Enjoy two complimentary one or two night stays per year at other Accor properties across the UK
- Pension Scheme: Secure your future with our contributory pension plan
- Employee Benefit Card: Take advantage of discounted rates at Accor Hotels worldwide
- Complimentary Meals: Free meals provided whilst on duty
- Wellness Perks: Free access to the hotel gym
- Employee Assistance Programme: Confidential support available 24/7
- Annual Leave: Up to 33 days of annual leave per year (including public holidays)
Salary: 15.78 per hour (32001 per annum)
The successful candidate must already have eligibility to work in the UK
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Collection
- Customer Service
- C
- Communication
- Dcom
- AC Maintenance
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
