Supervisor Personal Shopping

Your Role:

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current and market trends understand forthcoming customer promotions and monitor local competitors
• Drive and deliver KPIs
• Create and maintain customer profiles via Flannels clienteling tool
• Develop and nurture strong relationships with customers ensuring loyalty and repeat business.
• Research source and find products to satisfy clients requests and needs
• Monitor correspondence and ensure prompt response to all enquiries
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Qualifications :

Your Profile:

• You will be an exceptional people manager with strong leadership and motivational skills
• Excellent communication planning and organisational skills
• Passionate about fashion with extensive knowledge of luxury brands and designers.
• A people-person with excellent communication and interpersonal skills.
• Target-driven with a proactive approach to achieving sales goals.
• Ability to work in a fast-paced client-focused environment.

• Personal qualities

• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Passion for fashion retail
• Professional manner
• Trend aware fashion conscious and well presented at all times

Additional Information :

The Rewards:

• Base salary 30222 per annum 
• Weekly/Monthly & Quarterly Commercial Bonuses
• 20% staff discount across all Frasers group brands
• Join the Fearless1000 Incentive Scheme watch THIS video to find out more
• We offer a wide range of Development Courses with National Qualifications
• 50% Uniform discount
• Cycle to work scheme
• Long service awards

Remote Work :

No

Employment Type :

Full-time