Junior Service Designer
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Job Location:
Newcastle upon Tyne - UK
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Are you passionate about video games and curious about how great player experiences are supported behind the scenes Do you love solving problems and want to develop your skills in service design If so this could be the perfect opportunity to start your journey.
As a Junior Service Designer youll help shape how our services come to life from concept to delivery. Youll learn to explore the why behind player needs and operational challenges and contribute to designing end-to-end services that balance player experience efficiency and scalability.
Working with experienced designers and cross-functional teams youll gain hands-on experience with service design tools and frameworks including ITIL principles service blueprints and value stream mapping. This is a role for someone bright ambitious and eager to grow not someone who already knows it all.
What Youll Do
Support the discovery of new service opportunities based on player demand and business priorities.
Help create clear and compelling service design concepts that show how player value will be delivered.
Collaborate with teams across Live Ops Technology and Player Experience to refine and validate service designs.
Assist in developing processes and documentation that translate design into delivery.
Learn to use service blueprints and ITIL principles to ensure nothings missed from front-end experience to back-end support.
Contribute to the transition of new services into live operation and identify opportunities for improvement.
Qualifications :
What Were Looking For
- A genuine interest in service design and player experience.
- Strong organizational skills and attention to detail.
- Great communication and collaboration skills you enjoy working with others to solve problems.
- Analytical and creative thinking you can see the big picture and care about the details.
- A passion for games and curiosity about what makes great player experiences possible.
Bonus Points For
Exposure to journey mapping or process design.
Familiarity with ITIL principles or service blueprinting.
Experience in a live game or player support environment.
Additional Information :
We embrace a hybrid work model helping you stay connected with your team and aligned with business priorities while giving you the opportunity to maintain your work-life balance. Please note that some roles are fully office-based and are not eligible for hybrid working.
Benefits
With Ubisoft CRC you will receive a competitive salary along with:
- Personal performance bonus
- Private Health Insurance (including eye care and dental)
- Life Assurance
- Long Term Disability Insurance
- Pension
- Significant discount on the worlds best video games
- Access to Ubisofts back catalogue on PC
- 25 days of holiday
Ubisoft offers the same job opportunities to all without any distinction of gender ethnicity religion sexual orientation social status disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players community.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Graphic Design
- Rhinoceros 3D
- Interior Design
- Adobe Creative Suite
- Sketchup
- Adobe Photoshop
- Autocad
- Adobe Illustrator
- Revit
- Adobe Indesign
- Typography
- Branding
About Company
Opened in October 2011, Ubisoft Abu Dhabi is one of the first major video game studios based in the UAE capital and is focusing on developing and bringing to market successful mobile games for a worldwide audience. This position is based in the vibrant expat city of Abu Dhabi, the c ... View more
