Job Title: Director of Design
Reports to: SVP of Product & Design

Role Summary

As the Director of Design at inKind you will lead our Design organization while still contributing directly as a high-impact individual contributor. You will elevate the quality and consistency of user experience across all inKind products guide the evolution of our design systems and ensure thoughtful resourcing and prioritization across Product & Engineering.

Working closely with Product Managers Technical Project Managers (TPMs) and Engineering Leads you will help define team workflows set design priorities and coordinate assignments to ensure the right work gets done at the right time. Youll balance strategic leadership with hands-on design execution ensuring that product teams are supported outcomes are measured and the organization maintains a strong user-centric approach.

In this role you will partner closely with the SVP of Product & Design for UI/visual direction and design approvals while driving the tactical implementation of that vision across teams. You will scale the design practice mentor designers and help shape the future of inKinds product experience as we continue to grow.

Who You Are

• Passionate about inKinds mission and eager to design products that deeply serve our restaurant partners and customers
• A systems-thinker who understands how to scale processes workflows and design systems across multiple product surfaces
• A strategic yet hands-on leader capable of both guiding others and producing high-quality work independently
• A strong collaborator who communicates clearly across design product engineering and marketing
• A decisive operator who brings clarity to ambiguity and supports the organization in prioritization and structured execution
• A product-minded problem solver who is energized by data user insights and continuous improvement

Responsibilities / Essential Functions

Design Leadership & Team Management

• Lead mentor and develop a growing team of product designers and visual designers
• Partner with Product Managers and TPMs to prioritize design work assign resources and manage workload across product squads
• Support team members in scoping work breaking down requirements and estimating timelines
• Establish and maintain standardized design processes workflows and QA practices
• Uphold design quality and consistency across platforms while obtaining necessary approvals from the SVP of Product & Design

Cross-Functional Collaboration & Strategic Planning

• Work closely with the SVP of Product & Design to translate design vision and high-level UI direction into actionable team plans
  Collaborate with PMs and Engineering Leads to align on roadmaps staffing needs and cross-functional dependencies
  Contribute design perspective to product planning and strategy discussions
• Facilitate effective design reviews and cross-team sessions to ensure alignment and quality
• Ensure date integrity across the design team to create a predictable workflow

Hands-On Product Design (IC Work)

• Design user-centric solutions across mobile web and internal tools
• Produce wireframes prototypes user flows storyboards and polished UI designs
• Conduct or oversee user research surveys and testing to validate solutions and measure results
• Translate user insights into improvements that enhance product adoption and conversion
• Create and maintain components documentation and libraries in Figma as part of our scaling design system
• Provide assets and documentation for iOS and Android developers to ensure accurate implementation

Design System & Quality Assurance

• Own the evolution of the inKind design system ensuring consistency and scalability
• Oversee implementation of design QA identifying usability issues and supporting resolution
• Partner with developers to ensure pixel-perfect UI and consistent cross-platform behaviors

Minimum Qualifications

• 8 years of professional experience in product design UX/UI or related fields including senior-level IC experience
• 2 years leading or managing designers design pods or cross-functional design initiatives
• Bachelors degree in graphic design computer science HCI information technology or related field
• Strong expertise in Figma including design system creation and component libraries
• Demonstrated experience designing for both mobile and web environments
  Proven ability to partner with PM and engineering leadership to structure work and prioritize effectively

Preferred Qualifications

• Experience in hospitality marketplaces fintech or consumer-facing apps
• Experience working with animation or motion design
• Strong understanding of experimentation insights and data-driven product development
• Comfort presenting to senior leadership and cross-functional teams

Some of our Benefits:

• Generous PTO and company holiday policy company paid Short Term Disability
• 100% employer covered health and dental insurance for our direct employees (a set plan is covered with higher tier healthcare coverage available at employees additional cost; dependent coverage is at employees cost); vision plan available at employees additional cost
• Child Care Benefits and generous parental leave
• Dog-friendly workspace in a secure building with great views of downtown Austin
• Daily lunches and snacks

Salary

$175000 $225000 DOE Benefits

inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKinds ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race color ancestry religion gender gender identity national origin sexual orientation age marital status disability status veteran status or any other protected category have no bearing on our hiring decisions.

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