Director of Enrollment Services

Leadership and Management:

Directing and supervising enrollment services staff and day to day operations within the enrollment department.

Strategic Planning:

Implementing enrollment plans in collaboration with the Vice and Assistant Vice Chancellors of Student Affairs to attract and retain students meeting campus goals and metrics.

Enrollment Process:

Ensuring the efficiency accuracy and compliance of the enrollment process.

Data Analysis:

Analyzing enrollment data to identify trends and inform decision-making.

Technology:

Implementing and leveraging technology to enhance enrollment services and create efficiencies.

Policy Compliance:

Ensuring compliance with relevant federal state and institutional policies including ASOM.

Major Responsibilities

• Provide direction to the enrollment team in helping them with the overall campus goals to meet or exceed campus metrics. Formulate a department strategic plan to meet set metrics

• Direct the daily operations of the Enrollment Department including direct supervision of the Enrollment Specialists across the Columbus Franklin and Shelbyville campuses

• Serve as the campus liaison for incoming Job Corps students in partnership with the Atterbury Job Corps Coordinator

• Provide daily Knowledge Assessment reports to the Enrollment Team

• Attend and assist in Enrollment events Orientation Open Houses and other campus events representing the Enrollment Department

• Manage coordination of New Student Registration and Advising sessions including the dates and times the spreadsheet for tracking forecasting needs based on new student applications and ensuring the presentation slides are up to date each term

• Manage a caseload of incoming students each term between 30% to 50% depending on the term and campus needs

• Manage incoming campus escalated tickets through Anthology Smartview

• Attend Enrollment and Admissions Systems Office leadership meetings

• Be the campus lead and point of contact for Ivy Connect & Recruitment

• Manage activities and outreach to clear incoming students in a pending application status

• Keep the front desk handout rounder materials and hand outs up to date and stocked

• Coordinate with all locations to ensure materials are up to date each term relating to the enrollment department

• Collaborate across the college to ensure new students and prospective students have a positive experience as they put in their application go through enrollment steps attend new student registration and successfully start classes

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned.

Minimum Qualifications:

Bachelors degree required.

Minimum of three (3) years of relative and/or progressive experience in advising and/or student services counseling and guidance adult and higher education or an equivalent combination of education.

Broad knowledge of learning styles study skills and personality assessments and the ability to develop and maintain close working relationships with both internal and external constituents.

Must demonstrate sensitivity and appreciation for the diverse backgrounds of students faculty and staff. e

Must also be able to build relationships through building trust and exhibiting excellent interpersonal communication skills.

Preferred Qualifications:

Masters in Student Personnel Higher Education Counseling Student Affairs Psychology or related field preferred. higher education administration or a related area.

Hiring Range:

• This role is budgeted for $55000 - $65000 annually based on experience and education

Work Hours:

• Typical business work hours may be adjusted during peak times.

Benefits:

Full-time benefits-eligible position with no enrollment waiting period. Exceptional benefit offerings including:

• Medical insurance dental insurance vision insurancelife insurance spouse/child life insurance long-term disability short-term disability.

• Retirement Plan with 10% Employer contributionno match necessary with no waiting period.

• Paid time off: vacation sick time holidays winter break between December 25th and January 1st and more.Up to 47 paid days off per year.

• Free Ivy Tech tuitionfor employee spouse and dependents.

• For those pursuing higher degreesTuition Reimbursement at other institutions.

• Opportunities forProfessional Development.

• Discountsfor rental cars hotels and electronic and mobile devices.

• Eligible employer under theDOL Public Service loan forgiveness program.

For more information on Ivy Tech Benefits visit Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.