Musculoskeletal Clinical Programs Coordinator

ESSENTIAL FUNCTIONS

Program Support & Coordination

• Assist in the coordination of musculoskeletal clinical programs (e.g. joint replacement spine fracture care sports medicine).
• Facilitate communication and collaboration between physicians nurses rehabilitation and administrative staff.
• Support the implementation of standardized care pathways protocols and patient education materials.
• Schedule prepare and facilitate meetings workgroups and program committees.

Patient Care Coordination

• Serve as a point of contact for patients and families regarding program processes education and follow-up.
• Support pre-operative and post-operative education efforts including distributing materials and coordinating classes.
• Help streamline patient transitions across the continuum of care (hospital rehab outpatient).

Quality & Performance Monitoring

• Collect track and maintain program data related to clinical outcomes patient experience and operational metrics.
• Assist with preparing reports dashboards and presentations for leadership and physicians.
• Support quality improvement projects by documenting initiatives and monitoring progress.

Administrative & Operational Support

• Coordinate logistics for program accreditation or certification activities.
• Provide administrative support for budget monitoring supply requests and resource tracking as directed by the Manager.
• Assist with physician engagement activities including meeting preparation and follow-up.

EDUCATION

• Bachelors degree in nursing healthcare administration or related field required.

EXPERIENCE

• 3 years of experience in a healthcare or clinical coordination role preferably in musculoskeletal care or surgical services.

REQUIREMENTS

• Licensed clinician (RN PT or equivalent) strongly preferred.

KNOWLEDGE

• Principles practices and basic knowledge of nursing services and ancillary departments.
• Working knowledge of basic hospital administrative functions.
• Development coordination and delivery of medical services.
• Knowledge of musculoskeletal clinical practices workflows or rehabilitation care preferred.
• Government regulations and codes including but not limited to The Joint Commission DNV State Agencies ARRA COLA Pharmacy Board and Nursing Board.

SKILLS

• Exercising a high degree of initiative judgment and discretion and decision making to achieve
  organizational objectives.
• Analyzing situations accurately and taking effective action.
• Establishing and maintaining effective working relationships with employees providers management and
  the public.
• Exercising judgment and discretion on developing applying interpreting and coordinating departmental policies and procedures.

ABILITIES

• Ability to establish and maintain effective working relationships with a wide arrange of professional
  administrative technical and clerical staff in both a direct and indirect influential situation.
• Ability to communicate effectively both orally and in writing. Ability to effectively use computer applications such as spreadsheets word processing calendar E-mail and
  database software in performing work assignments.
• Ability to organize and integrate organizational priorities and deadlines.
• Ability to establish and maintain quality control standards.
• Ability to assume responsibility and exercise authority over assigned work functions.
• Ability to collect organize and analyze data for program tracking.

ENVIRONMENTAL WORKING CONDITIONS

• Work is typically performed in an office hospital and clinical environment.
• Travel to affiliated hospitals clinics or partner sites may be required.
• Ability to work flexible hours to support patient education and program activities.

PHYSICAL/MENTAL DEMANDS

• Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard.

ORGANIZATIONAL REQUIREMENTS

• HOPCo Mission Vision and Values must be acknowledged and adhered to
• List additional organization requirements such as training conducted by organization

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities knowledge skills abilities and working conditions may change as needs evolve.

Required Experience:

IC