Senior Engineer (UX Senior Engineer)

Edinburgh - UK

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

We are looking for an individual who is passionate about optimising and continuously improving live services through IT platforms and systems has a proven track record of developing services and solutions motivating high-performing teams and excels at building strategic stakeholder relationships.

If this sounds like you we encourage you to apply.

You will work within Information & Technology Services (iTECS) a Division within the Scottish Governments Corporate Operations Directorate led by the Chief Operating Officer. The team is responsible for delivering corporate ICT and information services across the Scottish Government as well as providing shared ICT services (SCOTS Connect) to other central government bodies in Scotland supporting a total user base of approximately 23000. The division ensures that ICT assets are protected and contributes to the delivery of customer-centric collaborative and continuously improving digital public services.

In this role you will manage maintain and develop key ICT products and solutions in our Hothouse development environment ensuring workable solutions with secure configuration using high-performing innovative products. You will lead the demonstration of these products services and platforms integrating these solutions with our current suite of tools to demonstratively provide user-focused outcomes. The main objective of the role is to ensure that ICT services are reliable secure and aligned to business needs delivering excellent outcomes for users across the Scottish public sector.

Responsibilities

Leading a team of technical experts to deliver market leading third-party products that improve our services you will plan manage and develop a Divisional Hothouse environment that encourages rapid IT development.

Use agile innovation methods to solve complicated business problems by truly understanding the problem and then getting the right product processes and people into a room for a highly collaborative and cross functional approach that will deliver business outcomes.

Using evidence-based decision making identify opportunities for iTECS to improve existing and new services to enhance iTECS reputation and deliver on our ambition to position iTECS as the supplier of choice for the public sector in Scotland.

Integrate services and systems to demonstrate maximum benefit for the organisation through our Divisional Hothouse to ensure business requirements are being met and exceeded where possible.

Enable upcoming service improvement pilots research initiatives and the integration of corporate and business systems.

Influence stakeholders and manage relationships effectively whilst building long-term strategic relationships to facilitate and deliver business objectives.

Qualifications

Success Profile

Success profiles are specific to each job and they include the mix of experience skills and behaviours candidates will be assessed on.

Experience:

Lead Criteria 1: An experienced technician to lead the management development and integration of leading third-party products in a Divisional Hothouse including ITSM and XMO. This role is critical in enabling upcoming service improvement pilots research initiatives and the creation of corporate solutions.
Lead Criteria 2: You have consulted with both technical and non-technical stakeholders where required to identify solutions and products that meet customer requirements delivering technical solutions and/or projects to enhance the reputation of the business.
Using a customer centric approach you have contributed to the identification of service and process improvements and promote best practice across the service portfolio of your team.
Youhave expertise in coaching and leading teams in Agile and Lean practices determining the right approach for the team to take and evaluating this through the life of a project.

Experience is assessed at sift along with a more in-depth assessment at interview.

Technical Skills:

This role is aligned to the End User Computing Engineer job role within the IT Operations job family.

You can find out more about the skills required here: End user computing engineer - Government Digital and Data Profession Capability Framework

These skills are assessed by technical assessment designed to represent the role. Candidates reaching this stage will receive a Technical Assessment Candidate Pack which outlines the specific skills to be assessed plus the method of assessment.

Behaviours:

Changing and Improving (Level 3)

You can find out more about Success Profiles Behaviours here.

Behaviours are assessed at interview. Full details will be shared in advance with all candidates invited to this stage.

How to apply

Apply online providing a CV and Supporting Statement (of no more than 750 words) which provides evidence of how you meet each of the 4 Experience criteria listed in the Success Profile above.

Candidates will have their applications assessed against all Experience criteria. If a large number of applications are received an initial sift will be conducted on the Lead Criteria highlighted above. Candidates who pass the initial sift will have their applications fully assessed.

Artificial Intelligence (AI) tools can be used to support your application but all statements and examples provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment

If invited for further assessment this will consist of an interview and DDaT Technical assessment where the behaviours experiences and technical skills outlined in the Success Profile will be assessed.

The sift is scheduled for w/c 12/01/2026

Interviews and DDaT Technical assessments are scheduled for w/c 02/02/2026 however these may be subject to change.

About us

The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including education health the economy justice housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.

Our staff are part of the UK Civil Service working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.

As part of the UK Civil Service we uphold the Civil Service Nationality Rules.

Working pattern

Our standard hours are 35 hours per week we offer flexible working including full-time part-time flexitime and compressed hours depending on the needs of the role.

From October 2025 the Scottish Government will require staff in hybrid-compatible roles to work in-person 40% of the time either in an office or other agreed work location.

If you have specific questions about the role you are applying for please contact Digitalcareers@

Security checks

Successful candidates must complete the Baseline Personnel Security Standard (BPSS) before they can be appointed. BPSS is comprised of four main pre-employment checks Identity Right to work Employment History and a Criminal Record check (unspent convictions).

You can find out more about BPSS on the UK Government website or read about the different levels of security checks in our Candidate Guide.

DDaT Pay Supplement

This post is part of the Scottish Government Digital Data and Technology (DDAT) profession as a member of the profession you will join the professional development system. This post currently attracts a 5000.00 annual DDAT pay supplement applicable after a 3-month competency qualifying period. The payment will be backdated to your start date in the role. Pay supplements are reviewed regularly and there is one currently underway. Changes will be communicated when the review is concluded.

Equality Statement

We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

Further information

Find out more about our organisation what we offer staff members and how to apply on our Careers Website.

Read our Candidate Guide for further information on our recruitment and application processes.

Required Experience:

Senior IC

DescriptionWe are looking for an individual who is passionate about optimising and continuously improving live services through IT platforms and systems has a proven track record of developing services and solutions motivating high-performing teams and excels at building strategic stakeholder relati...