Dutch speaking Customer Service Representative work from home in Greece

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Customer Service Representative

Location: Remote Greece

Work model: Remote

Employment type: Full-time

Remuneration: Base salary bonuses.

DUTIES AND RESPONSIBILITIES:

Serve as the main point of contact via telephone ensuring efficient call handling and clear professional communication.
Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications rates and/or availability extranet tooling usage etc.
Use adequate tools processes and/or methods to ensure the provision of accurate valid and complete information
Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.

REQUIREMENTS:

Native/fluent in Dutch & English (at least B2 level) both oral and written
Ability to identify apply and explain your product and/or service expertise with clarity
Ability to cover morning weekend and afternoon shifts on rotation with colleagues
Tech savvy and full proficiency with MS Office products
Resident of Greece or ability to relocate under short notice.

BENEFITS:

Excellent remuneration package based on experience skills and performance
Be part of a dynamic and creative team with positive and friendly atmosphere
25 days annual leave per year
Meal allowance
Relocation support
Guidance and tools to reach your full potential
And many others!

Position: Customer Service Representative Location: Remote Greece Work model: Remote Employment type: Full-time Remuneration: Base salary bonuses. DUTIES AND RESPONSIBILITIES: Serve as the main point of contact via telephone ensuring efficient call handling and clear professional communication.De...