Service Engineer
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Job Summary
Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense factory automation air and water quality environmental monitoring electronics design and development oceanographic research deepwater oil and gas exploration and production medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
Your contribution
As a Service Engineer at FLIR Sweden AB (Täby) you will be responsible for ensuring the reliability and performance of our infrared products and lab equipment. Under the supervision of the Service Manager you will perform diagnosis and troubleshooting at the system level down to component or subassembly as required resulting in successful repair and maintenance of Teledyne FLIR Solutions products.
You will also assist internal and external customers by resolving service issues through inperson support phone and email. By providing detailed product feedback and root cause analysis you will contribute to corrective actions and continuous improvement. This role is essential to maintaining customer satisfaction and strengthening Teledyne FLIRs reputation for technical excellence.
Your job in plain text
- Conduct routine repair calibration/adjustment diagnosis service support and upgrades to our products
- Follow guidelines from line manager to achieve departmental KPIs (revenue turnaround times repair quality)
- Provide customer support via telephone email and ticketing systems regarding technical repair issues
- Deliver accurate repair cost estimates to customers
- Deliver accurate and professional calibration certificates and repair reports as part of service documentation
- Participate in annual Blackbody calibration activities to ensure compliance and accuracy
- Support servicing of demo rental and tradein equipment
- Participate in scrapping exercises for obsolete material in line with company procedures
- Handle local inventory storage accurately and responsibly to support Service operations
- Ensure compliance with company standards and quality requirements
- Collaborate with colleagues to improve processes and customer outcomes
To be ready to take on this role we would love if you have
- Prior work experience in a related technical field
- Strong electromechanical troubleshooting skills with proficiency in using electronic test equipment (oscilloscopes voltmeters signal generators)
- Proficiency in Microsoft Office applications (Word Excel Outlook)
- Previous experience with SAP or Oracle platforms is an advantage
- A BS degree in electronics or equivalent is a bonus
- Strong problemsolving skills and attention to detail
- Ability to communicate effectively with internal and external customers
What Teledyne FLIR offers you
- Handson experience with advanced infrared and thermal imaging systems
- The opportunity to develop technical expertise in repair calibration and troubleshooting
- A role where your feedback and analysis directly contribute to product improvements and innovation
- Collaboration with experienced Service managers engineers and Customer Service teams in a supportive environment
- Exposure to a wide range of service and equipment maintenance activities
- A culture that values precision problemsolving and continuous learning
- Competitive compensation and benefits including wellness rewards and career development opportunities
Interested
If you liked what you just read and believe you are the person that will make us better do not hesitate to apply.
The selection process is ongoing so dont wait.
When applying make it easy for yourself. Add a resume and fill out the required fields no need to add anything else at this point.
We accept applications in English.
(Non-US) This position requires access to export-controlled information or items (i.e. regulated technology or technical data per ITAR/EAR US regulations). Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws regulations rules and regulatory orders. Our reputation for honesty integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
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Key Skills
- Debugging
- Computer Networking
- ConnectWise
- PKI
- PowerShell
- Windows
- C#
- Automotive Diagnostics
- Medical Imaging
- Azure
- Technical Support
- Troubleshooting
About Company
Get leading-edge marine equipment & technology from market leader Teledyne Marine, including: imaging, instruments, interconnect, seismic + vehicles. See how!
