Multi-Life Billing and Service Specialist
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Job Location:
Pittsfield, MA - USA
Monthly Salary:
$ 42830 - 64250
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you a problem solver who enjoys diving into issues breaking down barriers and providing solutions Do you enjoy challenges and possess strong interpersonal skills to effectively communicate with both external customers and business teams Is a culture where People Count We Do the Right Thing and We Hold Ourselves to Very High Standards important to you If so then you might be our next Multi-Life Billing & Service Specialist!
You will
Process timely and accurate invoices
Manage post-sale operations to meet the needs of various clients
Manage end to end communication resolution and communication to customer inquires
Build and maintain strong relationships with assigned Multi-Life customers
Proactively manage customer plans activity to ensure integrity of all assigned accounts timely communication and accurate data
Provide upfront and continual education of the customer on Guardian processes policies procedures including self- service functionality and navigation.
Develop and provide technical expertise relative to Guardian system platforms
Proactively solve complex scenarios
Assist when necessary issuing policies
You have
Proficiency in Excel
Strong analytical skills
Strong organizational and administrative skills
Strong verbal and written communication
Demonstrated problem solving skills and ability to function effectively without close supervision.
Critical thinking skills
Bachelors or equivalent work experience.
Individual DI and/or multi-life DI product knowledge preferred
Experience in new business processing and/or policyholder service is desirable
Salary Range:
$42830.00 - $64250.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education experience knowledge and abilities of the successful addition to salary this role may also be eligible for annual sales or other incentive compensation.
Our Promise
At Guardian youll have the support and flexibility to achieve your professional and personal goals. Through skill-building leadership development and philanthropic opportunities we provide opportunities to build communities and grow your career surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardians Purpose to inspire well-being we are committed to offering contemporary supportive flexible and inclusive benefits and resources to our colleagues. Explore our company benefits at apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age race color creed religion sex affectional or sexual orientation national origin ancestry marital status disability military or veteran status or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individuals known limitations related to pregnancy childbirth or related medical conditions unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian refer to the Guardian Careers site.
Visa Sponsorship
Guardian is not currently or in the foreseeable future sponsoring employment order to be a successful applicant. you must be legally authorized to work in the United States without the need for employer sponsorship.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Required Experience:
IC
Key Skills
- Medical Collection
- Accounts Receivable
- Athenahealth
- ICD-10
- Medical Coding
- 10 Key Calculator
- Detailing
- ICD-9
- Medical Billing
- Microsoft Excel
- CPT Coding
- Medicare
