We are seeking a Field Application Specialist (F/M) ideally based in Aubagne or the Lyon area to support FMT and BT technologies within the BPS portfolio across southern France. You will provide product expertise application knowledge and technical support throughout the customer journey while bringing technical and market insights to the sales team. Key responsibilities include product design positioning and demonstrations as well as assisting customers with application development startups and training.
Grow with us - Responsibilities
Support the sales organization on existing products through product presentations demonstrations and application studies and on new products in close collaboration with product management through beta sites testing and demonstrations
Be responsible for the assigned product line to support sales target achievement in the defined territory
Support sales in the customer process and URS analysis and generate application trials to help designing optimized products in line with the application requirements
Provide technical support proactively answer inquiries and resolve implementation problems in the field for customers
Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
Collect compile verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
Report on competitors products and feedback information to the application specialist management and products management
Provide basic product training to internal sales and dealers and running external customer workshops and seminars
Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams
Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports
What will convince us
Academic degree in biological engineering biotechnology or other life sciences related field
Familiarity with life science application experiment technology and a good understanding of hot research topics is a plus
Proven experience in a similar position and industry is advantageous
Familiar with related products laboratory processes and equipment
Strong learning ability and expert knowledge base in this area
Ability to effectively interface with product / project / division management
Excellent communication and presentation skills
Strong customer orientation
Proven software skills e.g. Microsoft Office
Fluent in English and ideally in other local languages
About Sartorius
Sartorius is part of the solution in the fight against cancer dementia and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
Experience:
IC
We are seeking a Field Application Specialist (F/M) ideally based in Aubagne or the Lyon area to support FMT and BT technologies within the BPS portfolio across southern France. You will provide product expertise application knowledge and technical support throughout the customer journey while bring...
We are seeking a Field Application Specialist (F/M) ideally based in Aubagne or the Lyon area to support FMT and BT technologies within the BPS portfolio across southern France. You will provide product expertise application knowledge and technical support throughout the customer journey while bringing technical and market insights to the sales team. Key responsibilities include product design positioning and demonstrations as well as assisting customers with application development startups and training.
Grow with us - Responsibilities
Support the sales organization on existing products through product presentations demonstrations and application studies and on new products in close collaboration with product management through beta sites testing and demonstrations
Be responsible for the assigned product line to support sales target achievement in the defined territory
Support sales in the customer process and URS analysis and generate application trials to help designing optimized products in line with the application requirements
Provide technical support proactively answer inquiries and resolve implementation problems in the field for customers
Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
Collect compile verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
Report on competitors products and feedback information to the application specialist management and products management
Provide basic product training to internal sales and dealers and running external customer workshops and seminars
Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams
Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports
What will convince us
Academic degree in biological engineering biotechnology or other life sciences related field
Familiarity with life science application experiment technology and a good understanding of hot research topics is a plus
Proven experience in a similar position and industry is advantageous
Familiar with related products laboratory processes and equipment
Strong learning ability and expert knowledge base in this area
Ability to effectively interface with product / project / division management
Excellent communication and presentation skills
Strong customer orientation
Proven software skills e.g. Microsoft Office
Fluent in English and ideally in other local languages
About Sartorius
Sartorius is part of the solution in the fight against cancer dementia and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
Experience:
IC
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