Data Analyst, Digital Experience and Personalization

Manulife

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

The Digital Experience and Personalization Data Analyst position offers a unique opportunity to drive our mission of enhancing customer engagement through data-driven insights. This role is pivotal in shaping personalized digital experiences that align with our strategic goals. By joining our team you will have the chance to influence the future of digital personalization and grow your career in a supportive environment.

Position Responsibilities:

  • Analyze and interpret data to enhance digital experiences.

  • Develop and implement personalization strategies.

  • Collaborate with cross-functional teams to optimize customer engagement.

  • Utilize advanced analytics tools to derive actionable insights.

  • Monitor and report on key performance indicators related to digital personalization.

Required Qualifications:

  • 3 years of experience in data analysis or a related field in enterprise environment.

  • Proven experience with analytics tools such as Google Analytics Adobe Analytics etc.

  • Bachelors degree in Data Science Marketing or a related discipline.

  • Relevant certifications in data analysis or digital marketing are preferred.

  • Experience with Python scripting SQL Tableau Power BI

Preferred Qualifications:

  • Experience with machine learning models for personalization.

  • Familiarity with A/B testing and multivariate testing.

  • Strong understanding of customer journey mapping.

  • Excellent communication and presentation skills.

  • Ability to work in a fast-paced dynamic environment.

When you join our team:

  • Well empower you to learn and grow the career you want.

  • Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Toronto Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$83400.00 CAD - $133400.00 CAD

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.


Required Experience:

IC

The Digital Experience and Personalization Data Analyst position offers a unique opportunity to drive our mission of enhancing customer engagement through data-driven insights. This role is pivotal in shaping personalized digital experiences that align with our strategic goals. By joining our team y...
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Key Skills

  • Data Analytics
  • Microsoft Access
  • SQL
  • Power BI
  • R
  • Data Visualization
  • Tableau
  • Data Management
  • Data Mining
  • SAS
  • Data Analysis Skills
  • Analytics

About Company

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Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

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