Desktop Support

Columbia, IN - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Name: Desktop Support

Location: Columbia SC. ONSITE.

Key Competencies: (working / support knowledge of)

Windows and Mac OS support

AndroidIOS mobile device support

Computer and networking hardware support

Strong Troubleshooting Skills

Solid understanding of the IT Service Management concepts such as SLA OLA MTTR ITIL

Audio Visual equipment including Polycom Cisco MS Surface Hub and other presentation technolo-gies

Experience in handling tickets within Ticket Management and Asset Management Systems such as BMC Remedy / HP IT Service Manager / Service Now

Take complete ownership of the tasks at hand and adhere to agreed timelines

Qualifications:

Minimum Education: 2-year Degree in Computer Sciences or relevant field

3-5 years direct work experience preferred

Role Name: Desktop Support Location: Columbia SC. ONSITE. Key Competencies: (working / support knowledge of) Windows and Mac OS support AndroidIOS mobile device support Computer and networking hardware support Strong Troubleshooting Skills Solid understanding of the IT Service Management concepts...