AgentLead Agent – Transcon (Centralized Trucking)
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Job Location:
Ho Chi Minh City - Vietnam
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Department: Transcon
Position Reports To: Supervisor - Service Provider Management
Summary Description
Assist Supervisor/Department Head with all aspects of the Department while ensuring the proper and timely movement of freight.
Responsibilities & Duties:
- Learn and apply Companys Customer Service Standard to ensure that service quality can be up to company standard for both internal and external customers.
- Carry out and supervise the team for customer service handle complaints from internal and external customers
- Assist Branch Transcon sales effort
- Contact seek the certified trucking service provider and pick up delivery services provider met company standard
- Perform periodical assessment for Service Providers to maintain and improve the quality of service
- Do customer service and customer assessment for Transcons operations
- Train motivate and challenge to other staffs
- Update transportation regulation and ensure safety policy.
Qualifications :
- Graduated student from University/ College or equivalent combination of education and experience.
- Experiences in domestic transport and cross border
- Pro-active strong organizational skills.
- Good computer skills (Excel Word PowerPoint).
- Fluent in English.
- Willing to put extra hours as required.
- Well-organized innovative self-motivated.
- Able to work in the team under high pressure and tight deadline
Additional Information :
Our working conditions
Streamlined structures fast decision making processes attractive and innovative workplaces own training centers and great team spirit.
We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
Behaviours:
Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
Package: Expeditors offers excellent benefits
- Includes base salary 13th month salary and attractive bonus. The range will vary depending on the candidates experience and is negotiable.
- Annual Leave
- Health Plan: Medical Package
- Accident Insurance
- Social Health and Unemployment Insurance
- Mobile phone allowance company car Grab account
- Training and Personnel Development Program
All your information will be kept confidential according to Company guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
About Company
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more
